EVS Floor Attendant - Casino Public Space
About The Position
Under the direction of the Manager, the EVS Floor Attendant maintains clean and attractive public and employee areas throughout the facility. The role involves cleaning floors, carpets, furnishings, restrooms, walls, fixtures and other surfaces; collecting and disposing of trash; moving or repositioning furniture and equipment; and providing quality customer service to patrons and guests. The attendant follows applicable Gaming Commission regulations, Seminole Tribe of Florida policies, department procedures, schedules and performance standards. The position also includes reporting maintenance needs, property damage and safety concerns; supporting responsible gaming and alcohol service practices; assisting with emergency clean-ups and absence coverage; and performing other assigned duties. The work takes place in a hectic, fast-paced, often crowded and noisy casino environment. Employees may encounter secondhand smoke, excessive noise and frequent contact with the general public. Effective English communication with guests is required. The role frequently involves standing, walking, handling and reaching, and lifting or moving up to 50 pounds. Final candidates must obtain gaming licensure through a background check with Seminole Gaming Compliance and Regulations before an offer is extended.
Requirements
- High school diploma or equivalent.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- Frequently stand, walk, use hands to handle or feel, reach with hands and arms, talk or hear, and taste or smell.
- Frequently lift and/or move up to 50 pounds.
- Required vision abilities include close, distance, color and peripheral vision, depth perception, and ability to adjust focus.
- Final candidates must obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations before an offer is extended; the check may include a criminal background check.
Nice To Haves
- Previous public area cleaning experience or related experience is preferred.
Responsibilities
- Comply with Gaming Commission regulations and Seminole Tribe of Florida policies and procedures.
- Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; and reposition furniture and equipment after cleaning.
- Sweep, dust mop and wet mop hard-surface floors.
- Clean and dust walls, doors, hardware, games, furnishings, door glass, display cases and other surfaces.
- Stock, clean and sanitize restroom fixtures and surfaces.
- Work cooperatively with managers and other hotel/casino team members, and comply with department procedures, schedules and performance standards.
- Observe and report maintenance needs for buildings, fixtures and equipment, as well as property loss, damage or breakage and safety threats.
- Discreetly notify appropriate managers of concerns or observations related to responsible gaming and responsible alcohol service.
- Demonstrate behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
- Promptly and discreetly notify managers and/or the Ethics Hotline about observed illegal acts or internal ethics violations.
- Assist with emergency clean-ups, provide coverage for absences and perform other duties as assigned.
- Provide quality customer service to patrons and guests.
- Communicate effectively with guests in English as required by the position.
Benefits
- Medical, dental, vision and life insurance
- 401(k)
- Paid time off
- Annual bonus opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
