EVS Floor Attendant - Environmental Services

Hard Rock Hotel & Casino Ottawa•Atlantic City, NJ

About The Position

Under the direction of the Manager and Shift Manager, the EVS Floor Attendant maintains clean and attractive public and employee areas within the facility. The role involves deep cleaning and sanitizing front- and back-of-house spaces, using provided chemicals and equipment according to established procedures, and responding promptly to spills and other cleaning needs. The attendant also supports guest safety, provides customer service, and follows company procedures and values.

Responsibilities

  • Deep clean, sanitize, and maintain attractive front- and back-of-house spaces.
  • Service assigned areas using provided chemicals and equipment according to established procedures and safety requirements.
  • Perform other duties associated with public area housekeeping as assigned.
  • Operate and keep clean equipment used for sweeping, vacuuming, brushing, polishing, and other cleaning tasks.
  • Follow internal procedures for signing equipment, radios, and master keys in and out.
  • Provide excellent customer service to internal and external guests.
  • Take responsibility for the cleanliness of public spaces.
  • Recognize and respond to spills or other calls requiring immediate attention.
  • Use wet floor signs to protect guests and employees around wet areas, spills, and cleaning activities.
  • Discreetly notify appropriate managers of concerns or observations related to responsible gaming and responsible alcohol service.
  • Demonstrate actions and behaviors that reinforce the Company's Mission and Values.
  • Promptly and discreetly notify managers and/or the Ethics Hotline of observed illegal acts or internal ethics violations.
  • Perform other duties as assigned.

Benefits

  • Medical, time off, and retirement benefits offered through Local Union Representation.
  • Free meals, free uniforms, and free parking.
  • Discounts at Hard Rock properties around the globe.
  • Eligibility to participate in the discretionary annual bonus program.
  • Training and leadership development programs.
  • Wellness programs, including onsite information and fitness seminars.
  • Team Member Resource Groups.
  • Recognition programs.
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