EVS ATTENDANT- SWING & GRAVE SHIFT

Tamaya Enterprises Inc. d•Santa Ana Pueblo, NM
•Onsite

About The Position

The Environmental Services (EVS) Attendant maintains cleanliness throughout the facility, including restrooms, common areas, offices, venues, and outlets. The role helps ensure the casino is appealing and welcoming to guests and internal customers while providing effective customer service to Casino Hotel guests and Team Members. The position requires dependability, honesty, professionalism, respect for coworkers, receptiveness to guidance, and a willingness to ask a supervisor for clarification when needed. The employee follows safety precautions and manufacturer instructions when using cleaning supplies and equipment, and follows MSDS safety procedures for cleaning chemicals. The work is performed indoors in a climate-controlled, non-smoking environment, with potential exposure to hazardous materials. The role requires working various hours, including weekends and holidays, and involves substantial standing, walking, physical maneuvering, and lifting.

Requirements

  • High school diploma or GED.
  • Good interpersonal, guest service, and communication skills.
  • Ability to use a smartphone proficiently for company applications, email, and text; a smartphone capable of running company applications and communication systems is required. If one is not provided by the company, a smartphone of the company's choice may be provided through a payroll deduction program.
  • Ability to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license.
  • Detail-oriented and organized, with the ability to multitask.
  • Ability to provide strong customer service and handle conflict situations.
  • Ability to work in a fast-paced environment and handle stressful situations professionally.
  • Ability to work as part of a team.
  • Frequently stand, walk, turn, handle and feel objects, reach with hands and arms, talk, and hear.
  • Regularly lift or move up to 50 pounds, frequently lift or move up to 100 pounds, and occasionally lift or move more than 100 pounds.
  • Ability to work various hours, including weekends and holidays.
  • Present a well-groomed, professional appearance and work at a fast pace with accuracy.
  • Ability to maneuver around the facility to collect and distribute necessary materials and to stand and walk for long durations.
  • Physical ability to safely perform the essential job functions.

Nice To Haves

  • Preference is given to qualified Santa Ana Tribal Members.
  • Bilingual skills and multicultural experience are helpful.

Responsibilities

  • Interact effectively with Casino Hotel guests and Team Members and provide excellent customer service.
  • Clean floors by sweeping, mopping, scrubbing, or vacuuming.
  • Move or push furniture to clean underneath it.
  • Clean venues and outlets throughout the property.
  • Gather and empty wastebaskets and deep-clean them as needed.
  • Service, clean, restock, and supply property restrooms.
  • Dust slot machines, furniture, walls, and equipment.
  • Clean windows, glass partitions, and mirrors using required cleaning supplies and chemicals.
  • Sweep stairwells and clean elevators.
  • Use cleaning materials, chemicals, and equipment according to manufacturer instructions and established safety precautions.
  • Follow MSDS safety procedures for cleaning chemicals.
  • Immediately report hazardous conditions or broken equipment to a supervisor.
  • Advise management of repairs or supply shortages in assigned areas and maintain accountability for the cleanliness and overall condition of assigned areas.
  • Perform other duties as assigned.
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