EVP - Domicile Management

Gallagher • Rolling Meadows, IL

8d • Hybrid

About The Position

The EVP, Domicile Strategy & Management will serve as a senior member of the Artex North America leadership team and be responsible for recognizing opportunities to grow the P&L of the captive domicile business, recognizing and implementing operational enhancements and building a high-performing, scalable team to elevate service levels and deliver best in class customer service for our growing client base. This role will directly report to the Chief Underwriting Officer & Head of Captives and have oversight of the delivery model to single parent captives and cell facilities across all domiciles in the US, Bermuda and Cayman.

Requirements

• Bachelor’s degree with 10+ years of relevant experience, including P&L accountability and identifying growth opportunities in underwriting or insurance portfolios.
• Strong experience improving operational efficiency in a growth-focused environment, ideally within captive management.
• Proven leadership in managing change, communicating effectively, and driving organizational and operating model improvements.
• Excellent client service mindset with strong verbal, written, and organizational skills; able to work under deadlines and adapt to shifting priorities.
• Knowledge of captive insurance markets and regulations in Bermuda, Cayman, and the U.S., including captive accounting standards; experience working with offshore teams is a plus.
• Advanced computer skills in Excel, Word, and PowerPoint, with the ability to collaborate, influence stakeholders at all levels, and engage with senior leadership/C-suite.
• Availability to travel 25-30% to meet business needs
• Appropriate licensing as required.

Nice To Haves

• experience working with offshore teams is a plus.

Responsibilities

• Oversee the Domicile Management P&L, driving financial performance and margin improvement.
• Develop and execute the Domicile captive strategy to drive growth and operational excellence.
• Contribute to the achievement of Artex North America Dominant Priorities and overall strategic direction.
• Lead strategic and operational improvement initiatives, while promoting best practices across the strategy.
• Identify and pursue merger and acquisition opportunities to expand the portfolio.
• Serve as the executive representation on key client accounts as needed, ensuring exceptional client service and retention.
• Oversee relationship management, service delivery and strategic account development for key clients.
• Provide strategic direction to client service teams to address client needs and consistently exceed expectations.
• Strengthen client relationships through stewardship efforts and value-added solutions.
• Develop and manage relationships with carriers, consultants and vendor partners to ensure high satisfaction and delivery to customers.
• Engage in captive renewal strategies, including negotiation and retention efforts.
• Build, mentor, and retain top talent within the Domicile Management team.
• Foster a culture of collaboration, innovation, and accountability.
• Provide coaching and guidance to support team members’ professional growth.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Executive