Events Specialist-MSB

Marriott•Tallahassee, FL

8h•Onsite

About The Position

This role focuses on verifying on-property event planning and execution, providing on-property sales support for MSB property General Managers, and completing administrative duties. The Events Specialist will serve as the primary point-of-contact for guests organizing and attending meeting events at the property to ensure their end-to-end experience operates smoothly. They will also act as the primary point of contact for the Group Sales Office and Area Sales teams. Additionally, the role involves collecting, developing, and submitting content to update property websites on Marriott.com. Administrative duties will be delegated at the discretion of property General Managers. The position requires adherence to all company policies and procedures, maintaining a clean and professional appearance, protecting company assets, and providing excellent guest service according to company standards. This includes anticipating and addressing guest needs, assisting individuals with disabilities, and communicating clearly and professionally. The role also involves developing and maintaining positive working relationships and supporting team goals. Marriott International is dedicated to being an equal opportunity employer, fostering an environment where unique backgrounds are valued and celebrated. AC Hotels, part of Marriott International, believes in attention to detail and creating beautiful, sleek environments. Family members at AC Hotels are expected to have a global mindset, a passion for detail, and a natural curiosity to learn and share with guests. They should strive to delight others and continuously improve the service experience.

Requirements

Verify on-property event planning and execution.
Provide on-property sales support for MSB property General Managers.
Complete administrative duties.
Serve as primary point-of-contact for guests organizing and attending meeting events at property to verify their end-to-end experience operates smoothly.
Act as the primary point of contact for the Group Sales Office and Area Sales teams.
Collect, develop, and submit content to update property websites on Marriott.com.
Follow all company policies and procedures.
Verify uniform and personal appearance is clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to guest concerns.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Nice To Haves

Global mindset
Passion for detail
Natural curiosity to learn and try new things
Staying current with trends in art, technology, or design
Eagerness to share with guests and others
Desire to delight others
Focus on improving the service experience

Responsibilities

Verify on-property event planning and execution.
Provide on-property sales support for MSB property General Managers.
Complete administrative duties as delegated by property General Managers.
Serve as primary point-of-contact for guests organizing and attending meeting events.
Act as the primary point of contact for the Group Sales Office and Area Sales teams.
Collect, develop, and submit content to update property websites on Marriott.com.
Follow all company policies and procedures.
Maintain confidentiality of proprietary information and protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to guest concerns.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.