Catering - Event Associate

SSA Group, LLC • Los Angeles, CA

11d • $18 - $19 • Onsite

About The Position

SSA Group at the Los Angeles Zoo is hiring seasonal staff for Fall 2026. For over 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing partners to remain mission-focused. They bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Their focus is on people, innovation, and operational intelligence to create special moments with lasting impact, referred to as 452 Hospitality.

Requirements

• Physically able to lift heavy objects and move them from one location to another.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.
• An ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Assist with implementing various public, private and GLAZA events, including set-up and breakdown of event supplies (tables, chairs, centerpieces, etc.), coordinating with various divisions, volunteers, vendors, and hired entertainment.
• Meet expectations of proper setup, breakdown, and cleanup of each event.
• Be the point of contact for rental deliveries and/or events when needed.
• Assist with maintaining carts and events vehicles when needed.
• Assist with organization or clean-up of event spaces/yard as needed.
• Coordinate check-in/registration for events and assist with ticketing distribution and line-management.
• Assist with the organization’s largest annual events, the Beastly Ball, Boo at the L.A. Zoo, and L.A. Zoo Lights (and a variety of public, donor, and private events) providing overall administrative, set-up/break down, and logistical support.
• Help coordinate with Marketing & PR and Sponsorship events, including press events and sponsorship activations.
• Assist with facilitating and maintaining a master list of rentals, delivery, set-up, and tear-down schedules for events.
• Assist Department staff as necessary with implementing the entertainment program for events, including coordinating staging and audio-visual requirements.
• Assist Department staff with checking proper certification and permits upon vendor arrivals.
• Assist Event managers when needed with creating any last-minute paperwork for events such as timelines, updating vendor contacts, creating to-do lists, rental requests, etc.
• Always display a sense of urgency.
• Adhere to all company policies and procedures.
• Always follow health and safety practices.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Perform other tasks as deemed necessary.
• Under the direction of the Events Management Team, assist the full-time Events staff in coordinating various events as required by performing different tasks to prepare, set up and tear down for events as well as periodically perform related administrative and clerical duties for Department staff as assigned.
• Fully support other Department members who are leading events.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program: Get access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
• Tuition Discount through Partnership College.
• Up to 8 hours of Bereavement Leave.
• Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed