Events Security Associate

Niagara Casinos•Niagara Falls, ON

2d•Onsite

About The Position

Are you passionate about ensuring the safety of our event guests and associates? Are you able to follow structured rules and procedures while working cooperatively? If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you!

Requirements

Minimum availability of three shifts per week is required, shifts are usually 4.5 hours in length and are based around the OLG stage show schedule
Valid Security Guard license - Private Security and Investigative Services Act
Security experience working in a high volume hospitality environment
First-aid & CPR level C certificate
Smart Serve certification

Responsibilities

Providing excellent customer service by interacting with patrons and associates in a professional, friendly, helpful and approachable manner
Controlling the flow of traffic, access to and within the facility to ensure efficiencies for guests when attending special events
Performing entrance screening, metal detector wanding and bag checks
Responding to patron complaints in a helpful and courteous manner
Assisting with overall crowd control or escorting patrons offsite when necessary
Diffusing potential negative or conflict situations that have the potential to escalate
Patrolling the venue; monitor risks such as unlocked doors, blocked entrances and exits, mechanical issues and other breaches of security
Protecting the venue from illegal and/or disruptive activities; collecting any information/statements and completing reports as necessary
Operating a two-way radio to communicate with other Security team members and Supervisors
Providing first-aid, CPR, or other medical attention as needed
Executing emergency policies and procedures as required
Working safely, and in compliance with OH&S policies and legislation
Thorough knowledge of all activities and promotions occurring at our casino properties
Flexibility to support a 24/7 operation