Events Operations & Engagement Manager

Advertising Specialty Institute • Trevose, PA

1d • $70,000 - $77,000

About The Position

ASI is seeking a creative, detail-oriented Events Operations & Engagement Manager to join its ASI Show team. The role manages event communications, supports seamless event operations, and develops ASI-branded experiences that enhance brand visibility and strengthen industry relationships. The successful candidate balances event logistics with creative engagement strategies to deliver exceptional attendee experiences.

Reporting to the Vice President, ASI Show Operations, this individual collaborates with marketing, sales, product, and operations teams to align event initiatives with business objectives, strengthen the ASI brand, and create meaningful professional connections. The role includes supporting Hosted Buyer Events and ASI Shows, representing ASI at industry events, and traveling to provide onsite support as needed. The expected salary range is $70,000–$77,000, with individual pay based on role-related experience, education, skills, and qualifications.

Requirements

• 3–5 years of experience managing corporate events, trade shows, conferences, or similar programs.
• Strong project management and organizational skills, including the ability to manage multiple events and deadlines.
• Excellent written and verbal communication skills and the ability to build relationships with attendees, vendors, and internal teams.
• Familiarity with event management platforms such as Eventbrite or Cvent and CRM systems such as Salesforce or HubSpot.
• Experience analyzing event feedback and performance data to inform future planning and improvements.
• Creative, detail-oriented, and collaborative approach focused on engaging attendee experiences.
• Ability and willingness to travel to and provide onsite support at ASI Shows, Hosted Buyer Events, and other industry events as needed.

Nice To Haves

• Bachelor’s degree in marketing, communications, event management, or a related field preferred.

Responsibilities

• Manage post-registration attendee communications for Hosted Buyer Events, including print and digital materials, event portals, online directories, and email communications.
• Review attendee-facing platforms and materials to ensure information is accurate, complete, consistent, and delivered according to established standards and timelines.
• Develop and maintain event communication schedules, coordinating updates across channels with marketing, sales, and other internal teams.
• Partner with the operations team to plan and execute onsite event operations at Hosted Buyer Events and ASI Shows.
• Represent ASI at industry events, provide proactive attendee support, and foster positive experiences and professional relationships.
• Develop creative concepts, themes, and ASI-branded experiences aligned with the company's brand identity and business objectives.
• Plan and execute networking opportunities and interactive activities, including icebreakers, discussion groups, and collaborative experiences.
• Coordinate with vendors and service providers to procure event materials, services, and other operational needs on time.
• Use digital platforms to engage participants before, during, and after events and enhance communication and attendee engagement.
• Analyze post-event surveys, attendee feedback, and performance data to evaluate success and identify improvements for future events, brand awareness, and engagement.
• Monitor industry trends and competitor activities to identify opportunities for event innovation, market presence, and improved attendee experiences.

Benefits

• Medical, dental, and vision coverage available on the first day of employment.
• Paid maternity and paternity/bonding leave: 12 weeks for a birthing/primary parent and 4 weeks for a secondary parent.
• Parent support group.
• 12 weeks of paid daycare for new parents, or 14 weeks at the onsite Lots of Love daycare center.
• Free health and wellness programs.
• Free 24/7 access to the Magellan Employee Assistance Program and Teladoc.
• 401(k) with company match, available on the first day of employment.
• Paid holidays, floating days, and paid time off.
• Office amenities including an onsite café, Starbucks, 24/7 free gym access and classes, onsite daycare, EV charging stations, creative spaces, a community garden club, music room, art room, and relaxation space.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed