Events Manager, Business

OpenAI•San Francisco, CA

19d•$240,000 - $266,000

About The Position

The Events Manager will plan and deliver OpenAI’s B2B events, including third-party conferences, customer learning, enablement and training programs, and enterprise flagship, executive, and customer gatherings. The role owns key workstreams spanning guest experience, front-of-house operations, agencies and vendors, production logistics, and event reporting, in close partnership with the enterprise events team. The position calls for someone attentive to detail, calm under pressure, and thoughtful about hospitality for enterprise customers, prospective customers, business leaders, and senior partners. The Events Manager uses sound judgment to translate business objectives into well-run experiences that build relationships and help attendees understand how to use OpenAI’s technology. The role may be based in San Francisco or New York City, with occasional travel required.

Requirements

7+ years of event experience covering planning, onsite delivery, and post-event evaluation.
Strong background in B2B conferences, customer programs, or learning and enablement events.

Nice To Haves

Enjoy shaping guest experience and coordinating front-of-house operations and vendors for business audiences.
Have the discretion and care needed to support executives and customers.
Care about OpenAI’s mission and enjoy helping business audiences explore practical uses of AI through events.

Responsibilities

Deliver B2B events from initial planning through onsite execution, coordinating agencies, registration, hospitality, catering, production logistics, and third-party conference requirements.
Build and maintain project schedules with clear milestones, owners, deliverables, and deadlines.
Select and negotiate with venues, caterers, AV providers, and creative production partners; coordinate approvals with Procurement and Legal and meet OpenAI’s standards.
Own registration, check-in, and guest communications in partnership with Marketing, including pre-event outreach and post-event follow-up.
Track budgets and spending, process invoices, and complete financial reconciliation and reporting.
Partner with Enterprise Marketing, Field Marketing, Sales, and Product Marketing on audiences, program goals, and content needs.
Coordinate with Design and Production to deliver a cohesive, on-brand experience.
Work with Security and other internal partners on safety and security procedures, accessible event operations, and contingency planning.
Review attendance, engagement, customer feedback, spend, and agreed business outcomes with program owners.
Share findings that improve future programs and help assess return on investment.