Events Manager-The Ricardo Marriott

Coury Hospitality•Westlake, TX

7d•Onsite

About The Position

The Ricardo Marriott DFW Westlake blends timeless elegance with contemporary hospitality. The hotel is hiring for an Events Manager. This role is for someone who believes that every successful event begins with thoughtful planning, strong communication, and careful attention to detail. Events are seen as meaningful moments for attendees, and great service involves listening carefully, anticipating needs, and delivering on commitments. Clear and timely communication between clients, Sales, Culinary, Banquets, Front Office, Housekeeping, and hotel leadership is essential, with accurate Banquet Event Orders forming the foundation of smooth event execution. Organization and preparation are key to allowing creativity and hospitality to shine, and even the busiest event day can be handled with calm confidence, flexibility, and personality.

Requirements

High school diploma or equivalent required.
Previous hotel event planning, catering, conference services, or banquet experience required.
Strong knowledge of event operations, banquet service, food and beverage, room setups, and event timelines.
Experience creating Banquet Event Orders, diagrams, event resumes, and group communications.
Strong written and verbal communication skills.
Strong organizational, problem-solving, and time-management skills.
Ability to read and understand contracts, menus, billing instructions, rooming lists, and event documents.
Ability to identify opportunities for upselling while protecting the client relationship.
Ability to manage multiple events and deadlines with accuracy and consistent follow-through.
Ability to work independently and collaboratively as part of a hotel team.
Ability to work flexible hours, including early mornings, evenings, weekends, and holidays, based on event and business needs.
Ability to sit, stand, and walk for extended periods.
Ability to move throughout meeting rooms, ballrooms, guest rooms, public spaces, kitchens, and back-of-house areas.
Ability to conduct property tours and accompany clients throughout the hotel.
Ability to use computers, telephones, printers, presentation equipment, and hotel event-management technology.
Ability to review room setups, diagrams, audiovisual arrangements, signage, and event details.
Ability to bend, reach, lift, carry, push, and pull event materials, packages, signs, and presentation supplies.
Ability to lift or move up to 25 pounds as needed.
Ability to communicate effectively in person, by telephone, through virtual meetings, and through electronic correspondence.
Ability to work in a fast-paced hotel and event environment while maintaining professionalism, accuracy, and attention to detail.

Nice To Haves

Bachelor’s degree in hospitality, event management, business, communications, or a related field preferred.
Full-service hotel experience preferred.
Marriott brand experience is a plus.
Experience planning corporate meetings, conferences, weddings, social events, and group programs preferred.
Experience using hotel sales, catering, property-management, and event-diagramming systems preferred.

Responsibilities

Guiding clients through the planning process from contract turnover through event completion.
Building genuine relationships and becoming a trusted resource for meeting planners, corporate clients, wedding couples, and social-event hosts.
Learning each client’s vision, priorities, timeline, and budget.
Creating accurate and detailed Banquet Event Orders, diagrams, resumes, timelines, and other event documents.
Coordinating guest-room blocks, meeting spaces, menus, audiovisual needs, billing arrangements, transportation, amenities, and special requests.
Leading pre-convention and planning meetings to confirm expectations and prepare hotel teams for success.
Communicating event details, changes, deadlines, and responsibilities clearly and promptly.
Partnering with Culinary and Banquets to ensure menus, service timing, staffing, room setups, and event flow meet client expectations.
Reviewing upcoming business and distributing event information within established timelines.
Being present during events to welcome clients, monitor execution, and respond quickly when needs arise.
Conducting site tours and helping clients envision their event at The Ricardo.
Identifying opportunities to enhance the event experience and generate additional revenue.
Managing last-minute changes without losing sight of the details—or your composure.
Following up after events to gather feedback, address any remaining needs, and strengthen the client relationship.
Taking pride in the behind-the-scenes coordination that makes an event feel effortless to the guest.