Events Manager, Student Engagement

Berklee College of Music•Boston, MA

12d•Onsite

About The Position

The Student Enrollment and Engagement (SEE) office is seeking an innovative, resourceful, and highly organized Events Manager, Student Engagement. Overseeing the full lifecycle of student-centric programming, you will plan, manage, and execute high-visibility campus experiences, including Orientation, Career Jam, and Career Fairs. This role bridges strategic event design with day-to-day logistical precision, aligning every event with Berklee's values and brand to optimize the student journey. At Berklee, your work directly supports the next generation of creative leaders.

Requirements

Minimum of 4 years of progressively responsible experience in meeting/event coordination or hospitality management, ideally within a Higher Education setting.
Bachelor’s degree in hospitality management or an equivalent combination of education and experience.
Strong computer skills across Google Workspace, Zoom, CRM/AMS systems, and specialized event reservation software (EMS).
Exemplary track record of event success, strong time management habits, and a collaborative team mindset.
Ability to work occasional nights and weekends to support the active student events calendar, with the physical capacity to lift up to 40 lbs.

Nice To Haves

Experience with CMS platforms, email marketing, and basic HTML is highly preferred.
You excel at navigating competing operational priorities on a space-constrained campus.

Responsibilities

Deliver day-to-day coordination for multiple concurrent events, large-scale conferences, and meetings for varied internal clients simultaneously.
Own the implementation of major campus moments like Career Jam, Orientation, and career fairs, while contributing to institutional flagship events like Commencement.
Effectively utilize professional services automation systems and project management software to establish, track, and maintain event roadmaps and deliverables.
Conduct thorough site inspections, evaluate venue capabilities, and make strategic recommendations to leadership regarding space allocation on our urban campus.
Develop, manage, and reconcile individual event budgets to balance high-quality student experiences with institutional cost efficiency.
Maintain and build strategic vendor relationships, overseeing the bidding process, complex contract negotiations, and final service delivery parameters.
Oversee meeting preparation, supply ordering, and the packing or shipping of critical event materials.
Deliver exceptional client service, working directly with student registrants, external guests, and internal departments to resolve real-time inquiries.