Events & Hospitality Manager

Green Top Farms & Green Deliveries•New York, NY

2d•$34 - $36•Onsite

About The Position

Green Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering. We partner with leading companies to deliver elevated daily dining and hospitality experiences, using seasonal ingredients and thoughtful operations to create consistent, high-quality service at scale. Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, tastier food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most. The Events & Hospitality Manager owns every event that takes place on the Executive Business Center floor, from the moment a request comes in to the moment the room is reset. This role is the single point of contact for hosts booking meetings and events, plans and coordinates each day's schedule, orders and manages all food, beverage, and service materials, and leads the floor team that executes service. The majority of events call for a polished beverage service, with food service centered on platter-presented items such as sandwiches, salads, breakfast parfaits, and charcuterie boards. This is a working manager role: the person in this seat will be hands-on in daily prep and platter assembly alongside the team, not just directing it. The floor serves company presidents, directors, and visiting guests, and the standard for organization, presentation, and discretion is exceptionally high. This is a highly visible, guest-facing management role that requires polish, discretion, and composure.

Requirements

3+ years in catering, hospitality, or food service, including experience leading or supervising a team
Experience planning and executing events or meetings, including intake, scheduling, ordering, and staff coordination
Hands-on experience in cold food production, garde manger, or catering prep, with strong platter and board presentation skills
Experience managing inventory and vendor or kitchen ordering
Front-of-house and guest service experience, ideally in an executive or high-end environment
Exceptional interpersonal and communication skills with a polished, professional demeanor
Comfortable and confident interacting with senior executives and external visitors
Strong organizational skills and comfort managing an event calendar and communicating with hosts across a busy schedule
Discretion and sound judgment in a confidential, executive environment
NYC Food Handler's Certificate, or willingness to obtain one within the first month
Ability to stand and move throughout the floor for extended periods
A commitment to personal accountability and continuous learning

Nice To Haves

Experience managing catering or events, including staff and logistics
Experience in high-end hospitality (hotels, private clubs, executive dining) or corporate concierge
Knowledge of food allergens and dietary accommodations
Food safety certification (ServSafe or equivalent)

Responsibilities

Own the request-to-execution process for every event on the floor.
Serve as the primary point of contact for all event and meeting requests on the floor.
Confirm scope with hosts: headcount, timing, service level, menu, dietary needs, room setup, and AV or special requests.
Build and maintain the daily and weekly event schedule and communicate it to staff and the kitchen.
Manage same-day changes, additions, and cancellations calmly and communicate them to everyone affected.
Coordinate with office administrative staff on room bookings and visitor access.
Oversee and help execute the production of everything served on the floor.
Lead and work alongside the team on daily prep and assembly of cold and room temperature items: sandwiches, salads, breakfast parfaits, charcuterie and cheese boards, fruit, pastries, and similar platter-based menus.
Build and plate platters and boards to a high visual standard, with attention to composition, garnish, portioning, and consistency.
Manage prep timing so food is assembled fresh and staged ahead of each event, and hold items at proper temperatures.
Inspect each room before hosts arrive: platters, linens, labeling, allergen signage, and beverage stations.
Maintain a clean, organized prep area and enforce food safety and sanitation standards.
Handle dietary accommodations and confidently answer ingredient and allergen questions.
Lead the floor team that executes service.
Schedule and assign attendants against each day's event calendar.
Train the team on prep standards, service standards, setup, food safety, and presentation.
Coach staff, manage performance, and ensure the floor is fully covered each day.
Make sure everything needed for service is on hand before it is needed.
Place food and beverage orders with the kitchen and vendors based on the event schedule.
Manage par levels and ordering for beverages, disposables, linens, platingware, glassware, and service supplies.
Receive and check deliveries against orders and flag shortages or quality issues.
Track spend and waste and look for ways to run the floor more efficiently.
Be the polished, discreet face of the floor.
Greet and support executives and visiting guests with warmth and professionalism.
Anticipate needs during back-to-back event periods and resolve concerns quietly.
Set up, reset, and keep rooms and common areas meeting-ready throughout the day.
Report facilities issues (AV, furniture, cleanliness) to the appropriate team.
Take on additional responsibilities as needed to support smooth floor operations.