Events and Venues / Bluffton 101 Coordinator

Town of Bluffton•Events and Venues Department - Town of Bluffton, SC

11h•Hybrid

About The Position

This full-time position provides administrative support for facility rentals and special events, and creates and manages the Buffton101: The Heart of Our Town Program within the Town of Bluffton’s Events and Venues Department. This role coordinates administrative processes and maintains accurate records related to Town facilities, Town-sponsored and non-Town sponsored events, and facilitates the Bluffton 101: The Heart of Our Town Program.

Requirements

Associate degree (bachelor’s preferred), and three (3) years of related work experience in event planning, organizing, or facilitating; or equivalent combination of education and experience.
Valid South Carolina driver’s license.
Knowledge of accounting and budget processes.
Knowledge of how to handle emergencies.
Knowledge of Canva and/or Adobe Creative Suite.
Knowledge of Bluffton’s history, culture, and community, with a passion and desire to share that knowledge with others.
Skills in organization and time management, along with attention to detail.
Skills communication including verbal, non-verbal, and written.
Skills in public speaking.
Skills in customer service.
Skill in operating standard office equipment including Microsoft Office, particularly Excel.
Ability to maintain accurate records and track multiple deadlines.
Ability to present information in an organized, engaging, and approachable manner.
Ability to work independently as well as collaboratively within a team environment.
Ability to work collaboratively with staff, vendors, and the public.
Ability to manage multiple tasks and adapt in a fast-paced environment.
Ability to confidently present information in public settings and engage with diverse audiences.
Ability to support events, including occasional evenings and weekends.

Responsibilities

Supports the administration of Town rental facilities and both Town-hosted and non-Town special events, ensuring compliance with established policies and procedures.
Maintains accurate and up-to-date records of reservations, contracts, payments, and required documentation in internal systems and tracking tools.
Utilizes Microsoft Office programs, particularly Excel, to track facility rentals, manage data, and support departmental reporting.
Monitors rental documentation deadlines.
Conducts research and gathers information to support departmental needs, including equipment, services, and operational improvements.
Uses Canva and Adobe Creative Suite to produce event signage and digital communications, ensuring consistency with Town branding standards.
Attends and contributes to event planning meetings and internal staff meetings.
Provides on-site operational support during Town-sponsored and non-Town events to ensure successful execution.
Presents information on Town history and resources through public-facing opportunities to foster community engagement.
Responds to inquiries via email, phone, text, and in person.
Serves as a knowledgeable and engaging representative of the Town of Bluffton, promoting the community’s history, culture, and identity as the Heart of the Lowcountry.
Delivers presentations and facilitates educational sessions for a variety of audiences, including new Town employees, local businesses, community groups, and visitors.
Develops, coordinates, and implements Bluffton 101: The Heart of Our Town Program, including workshops, tours, and special events.
Maintain up-to-date knowledge of Bluffton’s history, events, and community initiatives.
Assists with marketing and promotional efforts, including community outreach and engagement opportunities.
Provides excellent customer service and creates a welcoming, inclusive environment for participants.
Tracks attendance, collects feedback, and assists with reporting to evaluate program success and identify growth opportunities.
Performs other related duties as assigned.