Events and Employer Engagement Coordinator

University of Southern California•Los Angeles, CA

20h•Onsite

About The Position

The USC Career Center is seeking an experienced Events and Employer Engagement Coordinator. This position will manage all aspects of the Career Center’s events, including employer outreach. The coordinator will be responsible for planning and managing various career fairs and events, fostering partnerships with employers, graduate schools, and student organizations, and ensuring compliance with university standards. The role also involves budget management, vendor negotiation, developing communication materials, and post-event evaluation. A key aspect is utilizing CRM systems for targeted employer outreach, tracking engagement, and managing data. The coordinator will also oversee and participate in outreach efforts, manage event and marketing calendars, and coordinate marketing communications with the Assistant Director of Marketing. Additionally, the role involves liaising with other university departments, approving employers and jobs in the CRM, updating the Career Center's website, generating data reports, and supervising student workers. The position requires excellent administrative skills, experience with CRM systems, virtual career fair platforms, and Microsoft Excel, as well as strong communication, customer service, and organizational skills.

Requirements

Bachelor’s degree
Minimum three years in event planning, event management, production, public relations, or a related field in academic, nonprofit, community, or corporate organizations overseeing large events
Knowledge of the principles, practices, concepts, and methodology of events marketing
Demonstrated track record of creating and maintaining strong client relationships
Demonstrated excellence in written and oral communication
Strong ability to manage several different projects simultaneously
Strong organizational skills, detail-oriented, and ability to remain flexible to changing business needs
A high level of professionalism and excellent customer service skills
Ability to work in a team environment and serve internal and external clients
Ability to learn new technology
High proficiency in CRM systems, SaaS platforms, and Microsoft Excel building budgets and spreadsheets
Experience with Constant Contact, Salesforce, or a similar product for database management
Experience with Handshake, Brazen, or other CRM and virtual career fair platforms
Experience with Mailchimp, Eventbrite, or a similar tool for event communications and marketing
Strong experience using Zoom or a similar web conferencing software
Ability to work a flexible schedule based on department needs, including early morning, late evening, and weekend events
Experience with special events planning, fundraising management, or alumni and volunteer relations management
Experience in project management
Proven scheduling abilities
Ability to effectively manage and develop complex event and program budgets
Excellent written and oral communications skills

Nice To Haves

Bachelor’s degree in business, communications, hospitality, or related field
Experience in hotel or event management
Excellent managerial skills
Experience with donor/constituent- relationship management database software (e.g., FileMaker Pro, DonorPerfect, Raiser's Edge), email marketing programs (e.g., Mailchimp, Constant Contact), and managing social media for a company or brand
Experience with office management communication software and tools (e.g., Google suite, Slack, Skype)
Comprehensive understanding of all relevant state and local event regulations
In-depth knowledge of local community
Fluent in one or more languages in addition to English (e.g., Spanish, Korean)

Responsibilities

Manage and plan the Career Fairs, including any virtual/online Career Fairs, Graduate Schools Fair, PhD Conference, Career Fest, and other small, medium and large-scale events for the USC Career Center, which impact the opportunities for students to secure jobs and internships before and after they graduate.
Foster new and existing partnerships with employers, graduate schools, and student organizations to develop, sponsor, and promote a variety of Career Center events focused on career exploration and recruitment, as well as revenue generation.
Work with all necessary campus partners, including Facilities Management Services, Scheduling Office, and Office of Sustainability, to ensure that all events comply with University and fire safety standards and requirements and new pandemic-driven event guidelines and policies.
Negotiate and contract with vendors for a variety of goods and services related to special events planning.
Monitor delivery of goods and services to ensure contract terms are satisfied.
Develop and control budgets on a program or event basis.
Negotiate financial terms and review expenditures for accuracy.
Develop the scope of work, creating project timelines, producing communications materials, event briefings, and timely reports.
Coordinate the production of all event-related materials, including invitations, event signup, signage, letters, and post-event communications.
Manage post-event evaluation and surveys to students, employers, and graduate schools to determine the success and impact.
Manage all assigned meeting/event details including set-up, A/V needs, guest and attendee logistics, security, sustainability, and health protocols.
Serve as the event day lead and coordinate with event staff, volunteers, vendors, and guests.
Research and create new events to support the mission of the Career Center while continuously seeking to improve the quality and efficacy of our events.
Satisfy revenue goals for the Career Center events to continue providing students career-related programming and resources.
Utilize all CRM and manage data for effective building of targeted employer outreach campaigns, tracking engagement, and building the applicable audience.
Oversee and participate in targeted employer and graduate school outreach efforts to recruit employers and graduate schools for the Career Center events and programs.
Develop and maintain the events calendar and employer marketing calendar.
Work closely with the Assistant Director of Marketing to initiate, create, draft and circulate recruiting emails, invitations, and other marketing materials to employers, graduate schools, and other external constituents to increase participation in Career Center events.
Work closely with the Assistant Director of Marketing to coordinate and circulate all student/alumni-facing communications and marketing efforts for all Career Center events.
Liaise with school-based career services offices and other key departments to maximize employer and graduate school outreach, encourage cross-collaboration/coordination within the University, and increase participation among students.
Approve employers and jobs via university’s CRM system and assist with other Employer Engagement team projects.
Manage and regularly update Career Center’s website to ensure accurate, timely, and user-friendly content related to events, employer engagement, and student resources.
Collect, analyze, and generate data reports on event outcomes, employer participation, and student engagement to support strategic decision-making and program improvement.
Supervise, train, and evaluate student workers, ensuring high-quality support for events, outreach, and administrative functions.
Mentor and provide ongoing guidance to student staff, fostering professional development, accountability, and a positive team environment.
Represent the Career Center in university committees and cross-campus initiatives.
Perform other duties as assigned.