Events Administrative Assistant

Marriott•Orlando, FL

About The Position

The Events Administrative Assistant enters and retrieves information from computer databases to update records, files, and reservations and respond to guest inquiries. The role transmits information and documents, operates standard office equipment, prepares business documents using office software, handles incoming and outgoing mail, and maintains paper and electronic filing systems. It also compiles, copies, sorts, and files records of office activities and business transactions, and enters and locates work-related information using computers or point-of-sale systems. The position follows company policies and procedures, maintains a clean and professional appearance, protects confidential information and company assets, and provides courteous guest service. The role requires clear professional communication, accurate written work, appropriate telephone etiquette, positive working relationships, and support for team goals. The employee may be asked to perform other reasonable duties requested by supervisors.

Requirements

Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Use a keyboard, mouse, or trackball and computers or point-of-sale systems to perform work-related tasks.
Communicate clearly and professionally and prepare and review written documents accurately.

Responsibilities

Enter and retrieve database information to update records, files, and reservations and answer guest inquiries.
Transmit information or documents by computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Enter and locate work-related information using computers or point-of-sale systems.
Follow company policies and procedures; maintain a clean, professional appearance and protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop positive working relationships, support team goals, and listen and respond to other employees' concerns.
Perform other reasonable job duties as requested by supervisors.