Event Transportation Manager

QuintEvents•Charlotte, NC

37d•Onsite

About The Position

As Manager, Event Transportation, you will lead the planning and execution of high-profile event transportation programs across the United States, Canada, and Mexico. You are accountable for the full lifecycle of each project, from proposal development and vendor negotiations to on-site delivery and post-event evaluation. Acting as the primary operational contact for clients and suppliers, you ensure GoHammerhead’s global guest experience standards are consistently met. You will also play a key role in mentoring junior team members and shaping the operational growth of GoHammerhead’s U.S. division.

Requirements

Bachelor’s degree in hospitality, business administration, or event management preferred, but we do encourage people with any Bachelor’s degree to apply
4+ years’ experience with organizing or producing (sports) events (e.g. NCAA, Minor League, Major League, global tournaments)
OR 4+ years’ experience in Account Management or Sales, with an operations/logistics aspect
Experience managing budgets between USD $250,000 and $1,000,000
Experience managing a minimum of 2 direct reports or 10 reports in a project/event team
Have a valid driver’s license and feel comfortable driving at busy (city) destinations
Proficient computer skills including but not limited to:
Excel (you know how to create pivot tables, use VLOOKUP, create budgets)
PowerPoint (can effectively prepare presentations with comprehensive storyline)
CRM software (e.g. Salesforce, Airtable)
Prolonged periods sitting at a desk and working on a computer
Extensive walking and standing for periods greater than 12 hours while at events
Must be able to lift up to 25 pounds
Full-time in-person based in the Charlotte, NC office
Requires flexibility to work long hours and weekends, as needed
Ability to travel up to 30%
Willing and eligible to travel internationally.

Responsibilities

Lead the planning, budgeting, and delivery of event transportation programs
Oversee and mentor one direct report and multiple temporary staff during event periods
Negotiate and manage vehicle supplier relationships, contracts, and service-level expectations
Own the accuracy of data in the CRM system and ensure timely reporting to leadership
Build and maintain relationships with clients, transfer their goals into operational excellence
Prepare and present financial summaries, proposals, and post-event reports
Collaborate with GHH’s office in The Netherlands to align best practices and knowledge transfer
Manage procurement process and ensure compliance with regulations and brand standards
Develop comprehensive transportation plans for each event, including staffing, routing, contingency, and communications
Lead internal and external kickoff meetings to define expectations, budgets, and deliverables
Coordinate signage, uniforms, and branding elements in collaboration with operations team
Lead on-site teams (staff, vendors, and drivers) to exceed guest expectations
Serve as the main client-facing representative on location, resolving challenges proactively
Monitor performance metrics and make immediate decisions to optimize service delivery
Conduct debrief sessions with internal teams, vendors, and clients to identify improvements
Prepare post-event financial summaries and feedback reports
Contribute to process and template improvements that enhance future event delivery.