OneCause Part-Time & Seasonal-posted about 17 hours ago
$30 - $33/Yr
Part-time • Entry Level
Onsite • Cleveland, OH
101-250 employees

OneCause is committed to helping cause-driven organizations amplify their message and raise more funds with easy-to-use fundraising solutions. First to market as BidPal in 2007 with revolutionary mobile bidding, our solutions now power online giving, event management, mobile bidding, and peer-to-peer fundraising for nonprofit organizations of all sizes. This is a part-time, seasonal position supporting our clients during on-site events. Most events take place on Fridays and Saturdays, although some midweek events may occur. The location of events varies.

  • Execute OneCause events on location
  • Manage OneCause staff including Assistant Event Managers and Onsite Support Staff
  • Setup and manage the OneCause technology including OneCause/BidPal proprietary software, laptops, and iPads
  • Manage and resolve all OneCause-related client expectations
  • Provide on-site software training to the client, client's staff, volunteers, and guests
  • Review all client auction and guest data and make appropriate changes where necessary
  • Work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices
  • Able to comfortably navigate and troubleshoot our software
  • 2+ years of in-person customer service experience
  • Exceptional communication skills, not limited to but including written, interpersonal, and public speaking.
  • Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment.
  • High level of initiative
  • Comfortable using intuitive web-based software as well as smartphone technology (iPhone and Android)
  • Basic knowledge of setting up and troubleshooting hardware (iPads/laptops/smartphones)
  • Scheduling flexibility
  • Event, non-profit, or fundraising experience
  • Experience with web-based software
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