Event Technology Project Manager

Opus Agency

100d • $66,000 - $78,000 • Remote

About The Position

Opus Agency is a global event agency seeking an Event Technology Project Manager to join their Event Technology & Registration team. This role is crucial in shaping the future of event marketing by driving innovative strategies for world-shaping brands. The Event Technology Project Manager will lead and consult on medium to large-scale in-person and/or digital events, managing event registration and digital platforms. This includes working with clients and stakeholders to build effective event experiences, overseeing vendors, and managing the attendee registration process. The role manages digital experiences in their entirety, leading or working in conjunction with a team, supervising Opus employees, ensuring planning schedules are met, budgets are balanced, Opus processes are implemented, and client needs are exceeded. This is a client-facing role working with Fortune 100 & 500 corporate clientele.

Requirements

• 5+ years of experience in a relevant role, with strong preference for experience in corporate events
• Proven experience in registration management on events from discovery to execution
• Microsoft Office suite program experience (Outlook, Excel, OneNote); Excel and spreadsheet experience strongly preferred.
• Ability to write reports, business correspondence, and procedural instructions.
• Ability to present information and respond to questions from managers, clients, customers, or the public.
• Ability to interact both on a one-to-one and group basis.
• Ability to apply concepts of basic algebra and geometry, fractions, percentages, ratios, and proportions to practical situations.
• Ability to create, monitor and understand budgets, debits, credits, and reconciliation.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.
• Strong critical thinking, organizational, and analytical capabilities.
• Ability to manage own time to meet project deadlines and in a manner that supports others meeting their project deliverables.
• Strong verbal and written communication and presentation skills, exhibiting confidence.
• Ability to effectively prioritize workload on multiple projects & events simultaneously.
• Ability to successfully perform in high stress, fast-paced environment.
• Ability to accept changes with short notice and tolerate frequent interruptions.
• Ability to maintain high levels of confidentiality.
• Ability to work cooperatively with other employees, vendors, and clients.
• Resourcefulness, able to self-direct one’s own learning and development with support of peers and managers.
• Ability to provide critical, constructive feedback to colleagues in a professional manner.

Nice To Haves

• Preferred experience with event management tools such as Rainfocus, Swoogo, Stova, Cvent, Eventbase, Airtable
• Preferred experience with group housing experience, session content management and tools and session scanning/lead retrieval management
• Bachelor's degree from four-year institution is preferred

Responsibilities

• Act as the primary point of contact for clients, internal stakeholders, and/or vendors for all event technology and registration workstreams.
• Serve as overall Event Technology and Registration lead on small to mid-sized projects, and serves as workstream lead on large projects.
• Oversee all assigned tasks on multiple concurrent projects across event types.
• Develop, maintain, and drive workback schedules.
• Lead and support the planning, execution, and closeout of attendee-facing event technology projects primarily for registration websites, but potentially including content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers, mobile apps, and customer service.
• Demonstrate proficiency in digital platforms and tools; understand functionality, user experience, and troubleshooting; consult clients on configuration best practices with support.
• Create and maintain internal process documentation, while ensuring all team members are aligned and following established processes and procedures.
• Manage and support documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plans.
• Lead recurring client and team meetings, and participate in platform demos and technical discussions within area of expertise.
• Proactively identify potential risks and develop robust mitigation strategies, escalating critical issues to senior management as appropriate.
• Deliver projects within time and budgetary requirements.
• Oversee complex onsite deployments, including for badge pick-up, session scanning, and other event technology workstreams.
• Participate in internal trainings and creating resources; recommend process and resource improvements.
• Supervises work of project team members from Event Technology & Registration.
• Oversees work of temporary staff deployed onsite at events.

Benefits

• Health & Dental Insurance (choice of plans)
• 100% Employer paid short-term disability and life insurance
• Opportunity to elect additional life insurance and LTD insurance at employee expense
• Paid parental leave
• Opportunity to contribute pre-tax dollars to flexible spending accounts
• 401(K) with employer match
• Flexibility in work schedules
• Generous time off
• Opportunities for growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree