Event Technology and Operations Specialist

ForeFlight•Centennial, CO

About The Position

Jeppesen ForeFlight builds industry-leading aviation software used by pilots, aircraft operators, and major airlines worldwide. As a high-growth, private equity-backed company, we are focused on scaling our operations, strengthening our financial infrastructure, and driving operational excellence across the business. Our team combines deep domain expertise with a collaborative, high-performance culture to solve complex challenges and support continued growth. Jeppesen ForeFlight is seeking an Event Technology & Operations Specialist. This is a key member of the Customer Engagement Marketing team. This role will assist the team in designing, planning, and delivering seamless in-person, online, and hybrid event experiences that deepen customer engagement and drive measurable business outcomes. The position blends event technology and online expertise with in-person forum and event operations—from planning through execution and post-event insights. The ideal candidate brings proven experience in event operations, broadcast and marketing technology, and user experience. You thrive in a fast-paced, interrupt-driven and cross-functional environment. This role partners closely with the marketing, sales, customer success, product teams, and external vendors to ensure events are executed flawlessly and aligned with strategic growth priorities.

Requirements

5+ years of experience in event marketing, event operations, or marketing event technology
Hands-on experience with event management platforms such as Cvent
Experience leveraging AI tools and technologies to improve event execution, efficiency, and attendee experience
Strong understanding of CRM and marketing automation systems, including platforms such as Salesforce
Experience supporting in-person, virtual, and hybrid events at scale
Proven ability to manage multiple projects, budgets, and deadlines simultaneously in a fast-paced environment
Strong attention to detail with a commitment to execution quality and exceptional user experience
Excellent executive presence, communication, and cross-functional collaboration skills
Ability to operate both strategically and tactically in a dynamic, fast-paced environment
Demonstrated experience driving operational efficiency, budget optimization, and high-quality event execution

Responsibilities

Design and manage attendees and partner with other internal teams and vendors to deliver high-quality, scalable event and online broadcasting experiences
Manage the build, optimization, and performance of event registration platforms, mobile apps like CVENT, and attendee-facing systems
Fully own the webcast/webinar function within the marketing department. Strategize, plan, execute and measure impact of these online events in partnership with the Product Marketing team.
Ensure seamless integration across marketing systems (CRM, marketing automation, analytics)
In partnership, support end-to-end event planning and execution, from pre-event preparation through onsite delivery and post-event analysis
Collaborate with key stakeholders on event planning, timelines, and attendee journey experiences.
Manage event project timelines, deliverables, and vendor coordination
Oversee onsite event technology operations, including registration systems, check-in, badge printing, and mobile app functionality
Quickly troubleshoot and resolve real-time issues to maintain a high-quality attendee experience
Conduct QA and testing across all event systems
Stay current on event technology trends and best practices