Event Support Specialist

University of North Texas System•Dallas, TX

12d•Onsite

About The Position

This position is responsible for assisting with all daily event staging setups and event administrative duties. Set-up configurations may require, but are not limited to, theatre, classroom, runway fashion shows or banquet seating configurations. This position adheres to event space guidelines and procedures as administered by the University Event Manager and campus standards set by the fire marshal. Also responsible for the appearance and high levels of cleanliness of the meeting rooms, event spaces, campus wide settings and staging areas.

Requirements

High school diploma/GED equivalent and two years related experience with some experience in a lead or supervisory role.
Ability to follow oral and written instructions.
Ability to keep records and complete forms accurately.
Ability to direct and manage the work of others.
Ability to apply mathematical concepts to complete tasks (example: measuring).
Physical ability to perform work involving standing, stooping, operating equipment, and lifting.
Familiar with the campus-wide safety guidelines and procedures that may require wearing protective footwear and/or support belts.
Knowledge of appropriate safety and security precautions appropriate to work performed.

Nice To Haves

High school diploma/GED equivalent and two years related experience with some experience in a lead or supervisory role.

Responsibilities

Responsible for coordinating the space and setup needs for events on campus; assist with setup as needed.
Attends reservation meetings with customers, operational departments, catering staff, and other campus service providers as applicable.
Works in harmony with others through active, positive, and courteous interactions with faculty, staff, students, and patrons.
Conveys policies and procedures relative to event management and risk management.
Assists in coordinating summer camps and conferences.
Provides reservation deposit requirements and deadlines to clients.
Communicates payment policies and ensures timely and accurate billing.
Meets with clients on the day of the event to ensure their needs are met.
Facilitates onsite transitions to day of event service providers.
Troubleshoots and executes changes that may need to be made.
Collects post-event feedback from client as well as other service areas.
Runs event-specific reports as requested.