Event Staff MEM

Andy Frain ServicesMemphis, TN
Onsite

About The Position

Provide quality customer service to customers, patrons and employees. Establish working relationships with customers, vendors and employees in fulfilling assigned post orders. Take an active role in assisting customer with other duties that may not be included in this job description and are approved by the Security Manager. Event Staff must possess and maintain a professional image at all times.

Requirements

  • High School Diploma/or equivalent (GED) and be 18 years of age or older.
  • Willing to submit to a background and drug screening where required.
  • Offer of employment is conditioned upon the successful completion of a background investigation.
  • Strong customer service orientation.
  • Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.
  • Clear and effective oral and written communications skills.
  • Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
  • Ability to push/pull/carry up to 25 lbs (event evacuation).
  • Ability to climb stairs.
  • Ability to sit, twist, turn, bend as required to perform duties within the facility.
  • Capable of standing for long periods of time.
  • Willing to camp and work in an outdoor environment.
  • Work 12hr shifts.

Responsibilities

  • Deliver quality service and positive interaction with customers.
  • Greet all visitors, vendors, and employees while maintaining standards of excellence in presentation and professionalism.
  • Maintain a working knowledge of all emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.
  • Be diligent and vigilant in safety awareness.
  • Know and understand post orders, revisions, and daily event needs. Know your chain of command.
  • Assist customers with other duties as approved by the Security Manager.
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