Event Staff

Andy Frain Services • Tuscaloosa, AL

21h

About The Position

Provide quality customer service to customers, patrons and employees. Establish
working relationships with customers, vendors and employees in fulfilling
assigned post orders. Take an active role in assisting customer with other
duties that may not be included in this job description and are approved by the
Security Manager. Event Staff must possess and maintain a professional image at
all times.

RESPONSIBILITIES/DUTIES:

Essential functions may vary depending on department size, organizational
structure and/or geographic location. Reasonable accommodations may be made to
allow differently-abled individuals to perform the essential functions of the
job. Other duties, not listed below, may also be assigned.

· The delivery of quality service and positive interaction with our customers is
critical to the completion of all the tasks within this job description. The
ability to greet all visitors, vendors, and employees; while continuously
maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee's Job!
· Maintain a working knowledge of all emergency policies, procedures and
regulations; respond immediately to emergency alarms or calls for help,
determine course of action, notify appropriate authorities and assist as needed.
· Post orders may include Ticket Taking, Ushering, Guest Services, Elevator
Operator, Special Services or other.
· Be diligent and vigilant in safety awareness.
· Know and understand post orders, revisions, and daily event needs. Know your
chain of command.
· These functions are not limited to these listed and may be expanded upon at
any time at the request of the customer.

Requirements

• High School Diploma/or equivalent (GED) and be 16 years of age or older.
• Must be willing to submit to a background and drug screening where required; any offer of employment is conditioned upon the successful completion of a background investigation.
• Strong customer service orientation, exemplifying our Mission Statement that Customer Service is Every Employee's Job.
• Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.
• Clear and effective oral and written communications skills.

Responsibilities

• The delivery of quality service and positive interaction with our customers
• Maintain a working knowledge of all emergency policies, procedures and regulations
• Post orders may include Ticket Taking, Ushering, Guest Services, Elevator Operator, Special Services or other
• Be diligent and vigilant in safety awareness
• Know and understand post orders, revisions, and daily event needs. Know your chain of command.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees