Red Rocks Event Staff

American Automation•Morrison, CO

2d•Onsite

About The Position

Event Staff at American Automation Services are responsible for maintaining the safety of patrons attending concerts at Red Rocks Amphitheatre, including staff, employees, and vendors. They also serve as a visible deterrent to illegal activities on client property. The role involves responding to emergencies, intervening in crises, inspecting bags, escorting individuals, and ensuring the security of the premises. Maintaining positive working relationships and a functional knowledge of the facility are also key aspects of the position.

Requirements

High school diploma or equivalency required.
Must be able to complete a background and I9screen
Ability to complete all training and pass all competency tasks in the allotted time period, new employee orientation and security procedures and policies
Valid driver’s license and ability to meet American Automation employment criteria
Ability to work, interact and communicate effectively with diverse people including American Automation Security employees, visitors, the public, client vendors, concert goers, etc.
Ability to comprehend and execute written or verbal instructions
Ability to read, write, speak, and comprehend English language proficiently
Ability to write routine reports and correspondence
Excellent customer service skills and genuine desire to assist people and provide protection
Must successfully pass a psychological screening assessment conducted by a licensed psychologist
Maintain regular attendance in accordance with’ attendance policy
Completed High School Diploma or GED
Must be able to obtain and maintain any applicable licenses or certifications
Strong vision abilities including color vision, peripheral vision, depth perception, and the ability to adjust focus
Must be able to stand and/or walk for an entire work shift, move, or lift objects up to 80 lbs., help restrain or lift a person
Valid driver’s license and ability to meet AMERICAN AUTOMATION SECURITY’ driving guidelines if applicable (for Driving Roles).

Nice To Haves

Prefer college degree in criminal justice or security discipline or successful completion of police academy or experience in one of the following areas: Law Enforcement, Customer Service
Prefer previous experience working with the public in a service setting
Previous work experience with the public in a service setting
Security Guard and Customer Service Experience: 1 year (Preferred)

Responsibilities

Provides a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas which may include but are not limited to areas such as the main building, outlying buildings, grounds, parking areas, stairways, etc.
Responds quickly and effectively to emergency and non-emergency situations.
Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport with emotionally, and understand when people are or are not processing information, and be supportive or directive as needed.
Physically inspects bags, purses, etc.
Escorts persons and assists client personnel as needed.
Is constantly alert and vigilant for activities which could result in injury to a person or damage to or loss of property.
Maintains a positive working relationship with co-workers, client staff members and other client vendors.
Maintains a functional knowledge of a facility and where applicable of multiple facilities.
Enforces and abides by all policies and guidelines of the client and American Automation Services
Performs other duties at the direction of the Team leader and/or any other recognized leadership personnel.
Other duties as assigned.