Event Staff

ASM Global•Stockton, CA

2d•Onsite

About The Position

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Event Staff at the Stockton Complex. Responsible for greeting and seating guests, verify tickets, and assist the public by providing general information. Directing groups of people in genuinely, friendly and professional manner.

Requirements

Must have High School Diploma or G.E.D.
Strong customer/guest services skills
Knowledge of ticketing/seating procedures
Must possess good written and verbal communication skills
Must be available to work variable hours, including nights and weekends
Ability to work independently with little supervision
Ability to handle difficult, sometimes emotional, situations with the public and guests in a calm and professional manner.

Responsibilities

Verifies ticket location, event dates and times.
Seats guests in proper location.
Resolve any seating problems.
Provides emergency/accident assistance, when needed.
Provides primary face-to-face contact with guests.
Help to resolve ticketing or seating problems or complaints that occur.
Act as an Usher, Tour Guide, Ticket Taker, Concierge, or in any other related area when assigned.
Maintains a professional image and generate positive public relations.
Stands or sits alertly at established points of entry at all times and actively assists guests.
Maintains flow of foot traffic and directs guests to seating locations, restrooms, concession stands and etc.
Insure all items found on the premises are turned in to a Guest Relations Office as soon as possible.
Maintains proper care of uniform and any equipment or supplies issued. Returns equipment and unused supplies at the end of his/her shift.
Assists and supports the work of other Guest Relations Staff, as needed.
Other duties may be assigned.