Event Staff | Part-Time | Flint River Entertainment Complex

Oak View Group•Albany, GA

54d•Onsite

About The Position

Event Staff members assist with executing and overseeing guest services and ticket taking and act as a liaison between the event manager/coordinator and the guests for each event. This role pays an hourly rate of $10.00 - $14.00.

Requirements

High school diploma or GED
Must love working with and helping people
Ability to stand for extended periods of time
Must be able to maintain a positive attitude while handling difficult situations
Flexible schedule: Availability to work most events
Evenings & weekend availability is needed; holidays as needed

Nice To Haves

Experience in a hospitality or entertainment environment is preferred

Responsibilities

Provide guests with excellent customer service
Prepare the assigned section for guests; this could include wiping down seats, looking for potential hazards, and reporting any issues to a supervisor
Assist guests for entry and exit into the complex
Scan tickets and greet guests
Assist fans in locating seats and access around the complex, and provide answers for any questions when asked
Stay alert and proactive to potential hazards and report incidents when they occur
Monitor assigned area for issues and opportunities to make an unforgettable experience
Respond to all guest concerns/complaints promptly and in a professional manner
Assist guests in ADA-accessible seating sections
Enforce all building policies and procedures to ensure a safe environment for all guests
Guide the foot traffic flow of large crowds
Become knowledgeable about complex emergency evacuation plans in order to safely assist guests during the unlikely event of an emergency
Perform other duties or tasks as assigned