Event Staff

Sparrow Company LLC•El Paso, TX

About The Position

Sparrow Company is seeking reliable and customer-focused Event Staff to support operations at events and venues. This position plays a key role in ensuring a positive guest experience by assisting with event setup, breakdown, crowd management, and customer service in a fast-paced environment. This is an as-needed, event-based position ideal for individuals seeking flexible work and supplemental income. The ideal candidate is a team player with strong communication skills, a professional attitude, and the ability to remain calm under pressure.

Requirements

High school diploma or equivalent preferred.
Some assignments may include banquet serving and those will require a valid Food Handler’s license.
Previous customer service experience preferred.
Strong communication and interpersonal skills.
Ability to work in a fast-paced, high-pressure environment.
Ability to follow oral and written instructions.
Basic math skills for handling transactions when required.
Ability to stand, walk, climb stairs, and move throughout the venue for extended periods.
Ability to remain calm and professional in stressful or emergency situations.
Flexible availability, including evenings, weekends, and holidays.
Applicants may be subject to a background check and pre-employment screening.

Responsibilities

Assist with event setup, including arranging tables, chairs, equipment, and materials.
Assist with breakdown and cleanup of event spaces after events.
Maintain cleanliness and organization of event areas before, during, and after even
Provide exceptional customer service to guests, ensuring a positive event experience.
Greet patrons and assist with directions to seating, restrooms, concessions, and other areas.
Serve as ticket taker or usher, including scanning tickets and distributing programs or wristbands.
Assist with event setup, including arranging materials, decorations, and last-minute preparations.
Support guests requiring special accommodations, including individuals with disabilities, seniors, and groups.
Monitor guest activity and assist with crowd control inside and outside the venue.
Maintain awareness of safety procedures and assist during emergencies as needed.
Handle guest concerns or disturbances professionally and escalate issues when necessary.
Assist with merchandise sales and coordinate with event or tour staff as needed.
Distribute promotional materials during entry, throughout the event, or during exit.
Provide door checks for guests temporarily leaving the venue.
Assist with locating lost items or reconnecting lost children with guardians.
Fill in various roles throughout events and provide coverage for team members as needed.
Maintain a professional demeanor and adhere to company policies and procedures.
Perform other duties as assigned.