Event Staff

Andy Frain ServicesLouisville, KY
Onsite

About The Position

Provide quality customer service to customers, patrons and employees. Establish working relationships with customers, vendors and employees in fulfilling assigned post orders. Take an active role in assisting customer with other duties that may not be included in this job description and are approved by the Security Manager. Event Staff must possess and maintain a professional image at all times.

Requirements

  • High School Diploma/or equivalent (GED)
  • Must be 18 years of age or older.
  • Willing to submit to a background and drug screening where required.
  • Offer of employment is conditioned upon the successful completion of a background investigation.
  • Strong customer service orientation.
  • Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.
  • Clear and effective oral and written communications skills.

Responsibilities

  • Deliver quality service and positive interaction with customers.
  • Greet all visitors, vendors, and employees while maintaining standards of excellence in presentation and professionalism.
  • Maintain a working knowledge of all emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.
  • Perform duties such as Ticket Taking, Ushering, Guest Services, Elevator Operator, Special Services or other as assigned by post orders.
  • Be diligent and vigilant in safety awareness.
  • Know and understand post orders, revisions, and daily event needs.
  • Know your chain of command.
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