Event Staff

Seaport Entertainment Management•Las Vegas, NV

44d•Onsite

About The Position

As part of our Enchant Christmas team, you’ll be one of the holiday helpers who make the magic come alive each night. You’ll be the heartbeat of the Christmas experience. Dive into the action with a variety of roles—from Guest Services to the Ice Skate Shop and Ice-Skating Trail, Snow Slide, Ticket Scanning, and beyond. You will combine festive spirit with hands-on support to create unforgettable guest experiences.

Requirements

A passion for customer service and bringing smiles to every guest.
Punctual, dependable, and able to thrive in a fast-paced, high-energy environment.
Works well with leaders and peers, always ready to pitch in wherever needed.
Flexible availability on evenings, weekends, and holidays, with the ability to solve problems on the fly.
Comfortable standing for long periods and lifting up to 50 lbs.
Organized, proactive, and committed to delivering a world-class, magical experience.
Minimum Age: 16 years old.
Must be available throughout the show, including key dates around the holidays.

Responsibilities

Greet every guest with holiday cheer, providing helpful information about Enchant attractions, stadium amenities, policies, and events
Assist with wayfinding, parking, and entry to ensure smooth navigation throughout the ballpark.
Distribute giveaways, support sponsor activations, contests and special holiday surprises with energy and enthusiasm.
Monitor cleanliness, safety, and functionality in your zone, assisting with event setup, signage, props, and festive décor.
Participate in pre-shift briefings, communicate effectively with your team and collaborate with departments like security, concessions, and housekeeping to keep operations seamless.
Address guest concerns promptly and kindly, escalating issues when needed to keep spirits bright.
Remain professional in uniform, follow best practices, and contribute to the success of each magical evening.