Event Staff

LAZ Parking Georgia•Charlotte, NC

14h•Onsite

About The Position

The Event Staff members are the frontline personnel responsible for greeting, engaging and interacting with all customers attending events. The Event staff position will require payment transactions via handheld, issuing tickets, etc. during events (sporting events, music concerts, political speakers, graduations, circus’, group gatherings).

Requirements

Willingness to work in the elements -- heat, wind, snow, rain, etc.
Ability to lift, push and pull at least 25 pounds.
Ability to stand, walk and run for extended periods of time.
Ability to bend, stoop, squat and lift frequently throughout a shift.

Responsibilities

Meet and greet each customer with courtesy and great customer service.
Collect the parking fees and provide correct change.
Understand and know how to handle the different types of parkers i.e. tenants, visitors, employees, administration, etc.
Understand the surroundings and event details in order to answer questions.
Accurately distribute tickets (proof of purchase) to each customer.
Expedite the traffic flow in a timely fashion.
Follow all safety standards.
Communicate with management, supervisors and traffic directors.
Answer customer service questions concerning parking and the answer general customer inquiries in a courteous, professional and effective manner and refer questions to the supervisor when applicable.
Determine traffic flow in times of equipment failure or during periods of construction.
When closing, picking up all walkie-talkies, vests, and picking up cones.
Garage maintenance after events