Event Staff Usher/ Ticket Taker
About The Position
As the world’s leader in privately managed public assembly facilities and producer of live event experiences, Legends Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve. Legends Global has an excellent and immediate opening for our part-time Event Staff Attendant positions with Legends Global/ Knoxville at the Knoxville Civic Coliseum and Auditorium. The Event Staff Attendant reports to the Box Office Manager and is responsible for assisting patrons, scanning tickets, and carrying out other event day tasks.
Requirements
- Excellent customer service and interpersonal skills
- Strong problem solving and analytical skills.
- Excellent verbal and written communication skills
- Ability to adapt to changes in the work environment, managing competing demands, frequent changes, delays, or unexpected events.
- Must have good organizational skills.
- Must have exceptional interpersonal and telephone skills.
- Manual dexterity for data input of ticketing scanners
- Excellent organizational, planning, advanced oral and written communication skills, and inter-personal skills
- Must be able to meet company standards for a criminal background check
Nice To Haves
- Previous customer service experience preferred.
Responsibilities
- Scanning tickets or manually taking tickets
- Operates event-related equipment such as ticket scanners.
- Securing the property for events
- Parking cars, directing traffic, and collecting money for parking
- Assisting patrons to their seats
- Providing instruction/guidance/assistance to guests as they arrive.
- Provide guests with venue information.
- Effectively and calmly interact with angry or emotional guests and employees.
- Deliver excellent customer service skills and positive attitude when interacting with guests, vendors, & employees.
- Work with Security to ensure that venue spaces are empty of guests and lost items at the conclusion of every event.
- Reports of any event related issues or concerns.
- Always follows all operating policies and procedures.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
