Event Specialist - Residential Learning Community (Student Living)

Greystar Management Services•Laredo, TX

1d•Onsite

About The Position

This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.

Requirements

High School diploma or equivalent, and some related work experience preferred.
Must be enrolled in a local university and be in good academic standing.
Must be available to work a minimum of 10 hours per week.
Compassionate and diplomatic with excellent written and verbal communication skills.
Detail-oriented and self-motivated with the ability to work independently and a collaborative member of a team.
Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents.
Demonstrated experience building collaborative partnerships with faculty, administrators, students, parents/families, and campus and/or business partners.

Responsibilities

Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.
Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
Assists with planning, set-up, execution, and tear-down of resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
Distributes notices such as flyers, newsletters, resident surveys, and late notices.
Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).