Freelance In-Person Event Specialist - Indianapolis, IN

Visit.org•Indianapolis, IN

13h•Onsite

About The Position

Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist, Indianapolis, IN to help manage the logistics of upcoming in-person events. The right candidate will be based in Indianapolis, IN, and have corporate event experience, entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to be a builder in a start-up tech environment. Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more.

Requirements

Fluency in English and strong communication skills.
Based in Indianapolis, IN.
Schedule flexibility with availability to work on a contract per-event basis, as needed.
Experience in complex, large-scale events and smaller executive-level intimate events.
Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience.
Resourcefulness, ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations.
Quick thinker — able to problem-solve on the fly.
Self-starter who is organized and detail-oriented.
Love building relationships with customers and enjoy customer service.
Experience with group facilitation and managing group dynamics.
Able to work flexible hours, including nights and weekends, as needed.
Willing and eager to travel to various areas of the local region.
Super strong interpersonal and customer service skills, especially in fast-paced situations.
Able to wear many hats and take on varied tasks and projects.
Comfort being present and interacting with large crowds.
Able to lift, slide, and carry up to 30 lbs.
Able to stand for an extended period of time.

Nice To Haves

Corporate event experience.
Entrepreneurial spirit.
Extreme passion for our mission.
Energy and discipline to be a builder in a start-up tech environment.

Responsibilities

Be the day-of, hands-on ground support for in-person events.
Serve as the onsite Event Coordinator for team-building, social impact activities, experiences, and events.
Join virtual planning meetings ahead of each event with all parties involved.
Take ownership and responsibility of in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience.
Be the Visit.org representative, leader, and problem solver at events.
Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner.
Manage the check-in process for in-person events, providing a warm and friendly welcome to guests.
Problem-solve issues such as missing supplies, late staff, technology challenges, etc.
Escalate issues to the Events Team when necessary.
Send consistent updates, photos, and videos to the Events Team throughout the event.
Assist with breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center.
Pack supplies and add shipping labels, which may include loading boxes.