Event Specialist

Jack Morton Worldwide•Dayton, NJ

21h•Hybrid

About The Position

As an Event Specialist embedded with Mastercard, you will serve as a client-facing expert responsible for the end-to-end delivery of meetings and events, with a strong focus on event technology, marketing integration, and data-driven insights. This role requires deep expertise in Cvent, along with working knowledge of Salesforce to support lead generation, attendee engagement, and post-event reporting. You will design and execute seamless event experiences across in-person, virtual, and hybrid environments while ensuring alignment with client objectives and brand standards. Fluency in Spanish and English (written and spoken) is required to support global stakeholders and deliver bilingual event solutions.

Requirements

Fluent in Spanish and English (required)
Proven experience in event management, meetings, or conference planning
Strong expertise in Cvent (certification preferred)
Experience with Salesforce, including lead capture and integration
Background in event marketing, branding, and communications
Proficiency in Microsoft Excel and data analysis
Strong project management and organizational skills
Ability to manage multiple events and deadlines in a fast-paced environment
Willingness to travel globally as needed
Client-focused with strong stakeholder management skills
Detail-oriented with excellent problem-solving ability
Commercial mindset with experience managing budgets and vendor negotiations
Strong communication skills in both Spanish and English
Ability to work cross-functionally and independently in a client-embedded environment

Nice To Haves

Cvent certification preferred

Responsibilities

Configure and manage events within Cvent, including complex registration paths, travel, and accommodation modules
Build and maintain event websites, mobile apps, email campaigns, and virtual platforms
Manage invitation lists, attendee communications, and on-site technologies (e.g., badging, check-in)
Serve as a subject matter expert on event technology and support adoption of new tools and features
Lead full lifecycle event management: planning, sourcing, execution, and post-event reconciliation
Coordinate logistics including venues, hotels, travel, food & beverage, AV, and on-site staffing
Negotiate contracts and manage supplier relationships to meet budget and quality expectations
Oversee registration, housing blocks, and attendee experience from pre-event through on-site delivery
Travel to support onsite execution of high-profile events, conferences, and trade shows
Develop and execute event marketing strategies, including branded communications and campaigns
Support lead generation efforts and integrate event data into Salesforce
Collaborate with marketing and sales teams to align events with pipeline and revenue goals
Manage sponsorships, promotional activities, and attendee engagement strategies
Analyze event performance data and provide actionable insights to stakeholders
Create standard and custom reports using Cvent and Excel
Track attendee metrics, engagement, and ROI
Develop reporting templates for ongoing and recurring programs
Act as a primary point of contact for Mastercard stakeholders on event-related initiatives
Participate in client meetings, providing updates on timelines, deliverables, and risks
Develop detailed project plans, timelines, and milestones
Manage multiple projects simultaneously while meeting tight deadlines
Ensure adherence to data privacy, security, and compliance standards
Maintain accurate budgets, forecasts, and financial reconciliations
Track expenses, invoices, and financial reporting within internal systems
Design and manage post-event surveys
Analyze feedback and recommend improvements for future events
Identify opportunities to optimize processes, reduce costs, and enhance attendee experience