Freelance In-Person Event Specialist - Ann Arbor, MI

Visit.org•Ann Arbor, MI

2d•Onsite

About The Position

Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist to manage the logistics of upcoming in-person events. The ideal candidate will be based in Ann Arbor, MI, and possess corporate event experience, an entrepreneurial spirit, a passion for Visit.org's mission, and the drive to contribute in a start-up tech environment. Visit.org connects companies with curated social impact team experiences that benefit local nonprofits, serving clients like Colgate, Paramount, and Visa.

Requirements

Fluency in English and strong communication skills.
Based in Ann Arbor, MI.
Schedule flexibility with availability to work on a contract per-event basis, as needed.
Experience in complex, large-scale events and smaller executive-level intimate events.
Proven experience in executing events at the highest level and continuously improving content and customer experience.
Resourcefulness, ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations.
Quick thinker capable of on-the-fly problem-solving.
Self-starter who is organized and detail-oriented.
Enjoy building relationships with customers and providing customer service.
Experience with group facilitation and managing group dynamics.
Ability to work flexible hours, including nights and weekends, as needed.
Willingness and eagerness to travel to various areas of the local region.
Strong interpersonal and customer service skills, especially in fast-paced situations.
Ability to wear many hats and take on varied tasks and projects.
Comfort being present and interacting with large crowds.
Able to lift, slide, and carry up to 30 lbs.
Able to stand for an extended period of time.

Nice To Haves

Corporate event experience.
Entrepreneurial spirit.
Extreme passion for Visit.org's mission.
Energy and discipline to be a builder in a start-up tech environment.

Responsibilities

Be the on-site, hands-on event coordinator for team-building, social impact activities, experiences, and events.
Participate in virtual planning meetings with corporate partners, nonprofit partners, and the Visit.org team.
Take ownership of in-person events: set up, coordinate with the on-site team, manage tear-down, clean site areas, problem-solve, and ensure a high-quality customer experience.
Represent Visit.org as a leader and problem-solver at events.
Align roles and responsibilities with the onsite team, including event hosts, nonprofit organizations, venues, additional staff, and corporate partners.
Manage the check-in process, providing a warm and friendly welcome to guests.
Problem-solve issues such as missing supplies, late staff, or technology challenges.
Escalate issues to the Events Team when necessary.
Send consistent updates, photos, and videos to the Events Team throughout the event.
Oversee breakdown after the event, assisting with site cleanup and repacking/shipping materials.
Pack supplies and add shipping labels, which may include loading boxes.