Freelance In-Person Event Specialist - Newton, MA

Visit.org•Newton, MA

2d•Onsite

About The Position

Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist in Newton, MA to help manage the logistics of upcoming in-person events. The ideal candidate will be based in Newton, MA, possess corporate event experience, an entrepreneurial spirit, a passion for Visit.org's mission, and the energy and discipline to thrive in a start-up tech environment. Visit.org is a women-led Certified B Corporation that designs and delivers full-scale volunteering programs for global companies, with experiences rooted in community needs across 100+ countries. They partner with companies like Amazon, Colgate, Paramount, and Cisco, acting as an extension of CSR teams to facilitate impactful volunteering programs.

Requirements

Fluency in English and strong communication skills.
Based in Newton, MA.
Schedule flexibility with availability to work on a contract per-event basis, as needed.
Experience in complex, large-scale events and smaller executive-level intimate events.
Proven experience in executing events at the highest level and continuously improving content and customer experience.
Resourcefulness, ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations.
Quick thinking and ability to problem-solve on the fly.
Self-starter who is organized and detail-oriented.
Enjoy building relationships with customers and providing customer service.
Experience with group facilitation and managing group dynamics.
Willingness and eagerness to travel to various areas of the local region.
Strong interpersonal and customer service skills, especially in fast-paced situations.
Ability to wear many hats and take on varied tasks and projects.
Comfort being present and interacting with large crowds.

Nice To Haves

Corporate event experience.
Entrepreneurial spirit.
Extreme passion for Visit.org's mission.
Energy and discipline to be a builder in a start-up tech environment.

Responsibilities

Be the day-of, hands-on support for in-person events, acting as the onsite Event Coordinator.
Participate in virtual planning meetings with corporate partners, nonprofit partners, and Visit.org teams.
Take ownership of in-person events: on-site setup, alignment with the on-site team, tear-down, site cleaning, problem-solving, and ensuring a high-quality customer experience.
Serve as the Visit.org representative, leader, and problem-solver at events.
Align roles and responsibilities with the onsite team, including event hosts, nonprofit organizations, venues, additional staff, and corporate partners.
Manage the check-in process, providing a warm and friendly welcome to guests.
Problem-solve issues such as missing supplies, late staff, or technology challenges.
Escalate issues to the Events Team when necessary.
Send consistent updates, photos, and videos to the Events Team throughout the event.
Oversee breakdown after the event, including site cleaning, repackaging, and shipping materials back to the distribution center.
Pack supplies and prepare shipping labels, which may include loading boxes.