Freelance In-Person Event Specialist - Albany, NY

Visit.org•Albany, NY

1d•Onsite

About The Position

Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist, Albany, NY to help manage the logistics of an upcoming in-person event. The right candidate will be based in Albany, NY, and have corporate event experience, entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to be a builder in a start-up tech environment. Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement.

Requirements

Fluency in English and strong communication skills
Based in Albany, NY
Schedule flexibility with availability to work on a contract per-event basis, as needed
Experience in complex, large-scale events and smaller executive-level intimate events
Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience
Resourcefulness, have the ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations
Quick thinker — in the life of events, we have a back-up plan for the back-up plan; you can problem-solve on the fly
Self-starter who is organized and detail-oriented
You love building relationships with customers and enjoy customer service
Experience with group facilitation and managing group dynamics
You are able to work flexible hours, including nights and weekends, as needed
Willing and eager to travel to various areas of the local region
You have super strong interpersonal and customer service skills, especially in fast-paced situations
Able to wear many hats and take on varied tasks and projects
Comfort being present and interacting with large crowds

Nice To Haves

Corporate event experience
Entrepreneurial spirit
Extreme passion for our mission
Energy and discipline to come in and be a builder in a start-up tech environment

Responsibilities

Coordinate all of the event details, shipping event materials, and arranging staffing for each event.
Be the day-of hands on the ground for onsite Event Coordinator for fun, engaging, team-building, social impact activities, experiences, and events that support a great cause.
Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc.
Take ownership and responsibility of in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience.
Be the Visit.org representative, leader, and problem solver at events.
Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner.
Manage check-in process for in-person events; providing a warm and friendly welcome to guests.
Problem-solve issues such as missing supplies, late staff, technology challenges, etc.
Escalate issues to the Events Team when necessary to keep them informed or help problem-solve.
Send consistent updates, photos, and videos to Events Team throughout event.
Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center.
Pack supplies and add shipping labels which may include loading boxes.