Event Specialist - Willows
Betenbough Companies•Lubbock, TX
•Onsite
About The Position
Serve as the primary client connection for The Willows, guiding guests from inquiry to event day while building relationships, driving event sales, and delivering an exceptional experience through outstanding hospitality and seamless communication.
Requirements
- Customer Service Experience
Nice To Haves
- Event Experience
Responsibilities
- Generate and convert leads by providing exceptional client service, conducting venue tours, responding to inquiries, and achieving booking goals.
- Prepare contracts, process payments, maintain accurate CRM records, and communicate event details to the operations team.
- Guide clients through the planning process by conducting planning meetings, managing event details, coordinating with vendors, and serving as the primary venue contact for the client.
- Support a seamless event experience by welcoming clients and vendors, providing clear communication, overseeing key event milestones, and facilitating a smooth transition to the banquet operations team.
- Promote The Willows through social media management, community engagement, networking events, and relationship-building with industry partners.
Benefits
- Comprehensive Employee Benefit Package
- Employer-Paid Life, AD&D, LTD Insurance
- Enrolled into ESOP (Retirement Benefits)
- Paid Time Off Policy
- Company-Issued Cell Phone
- Company Training Opportunities
- Company-Sponsored Vision Trips
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
