Event Set-up & Custodial Supervisor, WSC

Brigham Young University•Provo, UT

2d•Onsite

About The Position

This position represents Campus Life Support Services to the diverse patrons of the Wilkinson Student Center. It works closely with the WSC Custodial Manager and Building Management to elevate the experience of customers who are both affiliated and unaffiliated with the university. It does this by cultivating and leading a group of well-trained employees that help maintain a well-manicured facility, prepare event set up spaces for patron use, and quickly respond to various patron issues and requests.

Requirements

A firm commitment to the mission of BYU.
1-year Custodial experience or equivalent
Basic computer skills
Interpersonal relations
Crew supervision
Physical Exam and Lift Test Required

Nice To Haves

3 years of custodial experience or equivalent
1 year leadership experience
Bachelor’s degree
Knowledge of various cleaning chemicals and their proper use
Advanced computer skills
Disciplinary procedures
Knowledge of general employment laws
Knowledge of University polices and guidelines
Knowledge of WSC policies and procedures
Knowledge of WSC Event setup procedures

Responsibilities

Directly supervise student and non-student employees
Schedule appropriate staffing levels
Review performance and support employee development (strengths, weaknesses, PDPs, raises)
Track hours, attendance, and payroll accuracy (missed punches, audits, shift alignment)
Manage staffing coverage up to 7 days/week and remain on call as needed
Arrange necessary access for employees to complete work
Be flexible to work outside scheduled times
Train staff on policies, procedures, and compliance requirements
Train on event setup, cleaning procedures, and safe equipment/chemical use
Create and maintain training programs and individualized development plans
Monitor work quality and provide ongoing coaching
Hold regular meetings with team leads
Ensure rooms are secured before and after events
Schedule study/practice rooms when needed
Coordinate with event staff to ensure compliance with policies
Monitor building safety, resolve minor issues, and report larger concerns
Assist with evacuations and understand emergency procedures
Support Sunday operations and building use
Communicate issues to Building Management
Oversee daily cleaning and upkeep of the facility
Maintain an organized, clean, and welcoming environment
Monitor additional maintenance areas as needed
Identify and address cleaning or maintenance gaps
Perform routine care such as carpet cleaning and floor polishing

Benefits

401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
Generous vacation and sick time, plus 13 paid holidays
Employee assistance program, available to the employee and all members of their household
Tuition benefits for employees and eligible family members
Access to athletic facilities
Excellent medical/dental benefits
Short/long term disability benefits
Paid parental and maternity leave
Wellness program
Free on-campus parking
Free UTA passes for employee, spouse, and qualified dependents
Discounts at the BYU Store and for many events at BYU