Event Services Technician - Audio Visual, Event Technology

Pinnacle Live • Irving, TX

1d • Onsite

About The Position

The Event Services Technician assists with floor operations in a hotel or hospitality environment, including setup, strike, and operation of event technology solutions. The role focuses on delivering excellent customer service to guests and clients while maintaining event equipment, inventory, and company work areas. The technician works to continually improve technical skills in audio, video/data, staging, computer operation, and networking.

Requirements

• High school graduate or equivalent.
• Prior exposure to the audio-visual and/or hospitality industry.
• Computer proficiency, including hardware, software, and networking.
• Strong technical aptitude.
• Ability to plan ahead and prioritize.
• Strong organizational skills.
• Strong interpersonal skills.
• Strong verbal, listening, and written communication skills.
• Strong customer focus.
• Strong team-player orientation.
• Ability to meet the physical demands of the role, including standing or walking for long periods, bending and stooping, using hands, reaching, communicating, and occasionally lifting up to 50 pounds.

Responsibilities

• Complete event setups and strikes according to Company SOPs.
• Greet guests and clients before events and explain how to operate equipment.
• Communicate with clients throughout events, follow through on requests, and look for opportunities to enhance their events.
• Maintain accurate client event information in Company business systems.
• Review daily invoices with clients and obtain their signatures.
• Follow Company security and safety measures and keep property inventory secure from theft or damage.
• Ensure inventory is in good working order and rental condition; immediately report lost, stolen, or damaged equipment to management.
• Keep Company-occupied areas clean, organized, and up to Company standards.
• Continually improve technical skills in audio, video/data, staging, computer operation, and networking.
• Comply with Company policies and procedures.
• Perform other duties as assigned.

Benefits

• Generous time off, including PTO, holidays, and sick/personal days.
• 401(k) with a contribution match.
• Insurance, including health, vision, dental, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED