Event Services Supervisor - Audio Visual, Event Technology
Pinnacle Live•Boston, MA
•Onsite
About The Position
The Event Services Supervisor is responsible for the supervision of floor operations, including set-up, removal and operations of technology equipment in a hotel environment with a focus on delivering unmatched customer service and providing an overall positive experience for our guest/client.
Requirements
- Two (2) to three (3) year’s prior experience in the audio visual and/or hospitality industry.
- Two (2) years’ advanced audio and visual experience in a theatrical or live event environment.
- Computer proficiency
- Strong technical aptitude
- Planning ability; able to plan ahead and prioritize
- Excellent organizations skills
- Strong inter-personal skills
- Strong verbal, listening and written communication skills
- Strong customer focus
- Strong team player orientation
Responsibilities
- Supervise non-union, union and contract labor to ensure all set up and strikes are completed according to Pinnacle Live’s standards.
- Ensure AM and PM shifts receive clear communication of daily expectations and all log information detailed and complete
- Greet guest/client before the event and provide clear instructions on how to operate equipment.
- Provide continued communication with client to ensure success of all events.
- Follow through on all client requests and look for opportunities to enhance the client’s event
- Ensures all inventory is in good working order and rental condition
- Complies and enforces all Company security and safety measures
- Manage venue inventory and location of equipment to ensure inventory is secure from theft and/or damage
- Ensure any lost, stolen or damaged equipment is immediately reported to supervisor
- Continually work toward updating and improving technical skills
- Provide continued communication with client to ensure success of all events
- Maintain accurate client event information into the Company’s billing/event order system
- Review invoice with client and obtain client’s signature on invoice and add-ons
- Ensure all Company occupied areas are clean, organized and up to Company standards
- Perform other duties as assigned.
- Indirectly provide oversight to technical crew for daily activities.
- Provide coaching, mentoring, directing work.
Benefits
- Generous time off with PTO, holidays and sick/personal days
- 401k with a contribution match
- Insurances; health, vision, dental and more
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
