Event Services Supervisor - Audio Visual, Event Technology

Pinnacle LiveBoston, MA
$26 - $30Onsite

About The Position

Pinnacle Live is a premium, in-house AV partner that elevates live event expectations. We deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. We are looking for dedicated and determined people to join our team. Pinnacle Live is a Collaborative Crusader, empowering employees to tackle tough challenges and deliver unforgettable hospitality and live event experiences.

Requirements

  • Two (2) to three (3) year’s prior experience in the audio visual and/or hospitality industry.
  • Two (2) years’ advanced audio and visual experience in a theatrical or live event environment.
  • Computer proficiency
  • Strong technical aptitude
  • Planning ability; able to plan ahead and prioritize
  • Excellent organizations skills
  • Strong inter-personal skills
  • Strong verbal, listening and written communication skills
  • Strong customer focus
  • Strong team player orientation

Responsibilities

  • Supervise non-union, union and contract labor to ensure all set up and strikes are completed according to Pinnacle Live’s standards.
  • Ensure AM and PM shifts receive clear communication of daily expectations and all log information detailed and complete.
  • Greet guest/client before the event and provide clear instructions on how to operate equipment.
  • Provide continued communication with client to ensure success of all events.
  • Follow through on all client requests and look for opportunities to enhance the client’s event.
  • Ensures all inventory is in good working order and rental condition.
  • Complies and enforces all Company security and safety measures.
  • Manage venue inventory and location of equipment to ensure inventory is secure from theft and/or damage.
  • Ensure any lost, stolen or damaged equipment is immediately reported to supervisor.
  • Continually work toward updating and improving technical skills.
  • Maintain accurate client event information into the Company’s billing/event order system.
  • Review invoice with client and obtain client’s signature on invoice and add-ons.
  • Ensure all Company occupied areas are clean, organized and up to Company standards.
  • Perform other duties as assigned.
  • Indirectly provide oversight to technical crew for daily activities. Provide coaching, mentoring, directing work.

Benefits

  • Generous time off with PTO, holidays and sick/personal days
  • 401k with a contribution match
  • Insurances; health, vision, dental and more
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service