Event Services Intern

Colorado Springs World ArenaColorado Springs, CO
$15

About The Position

The Event Services Intern supports the planning, coordination, and execution of events at The Broadmoor World Arena and Pikes Peak Center for the Performing Arts. This role offers hands-on experience across a wide range of live events, including Broadway productions, concerts, sporting events, and comedy tours. The ideal candidate is highly organized, detail-oriented, and possesses strong communication skills. This position requires flexibility, including availability for evenings, weekends, holidays, and occasional extended or overnight shifts.

Requirements

  • Currently enrolled in an accredited college/university (minimum one semester completed) or graduated within the past 12 months
  • Strong organizational, time management, and communication skills
  • Ability to work in a fast-paced environment and meet deadlines under pressure
  • Excellent customer service skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Ability to lift up to 30 pounds
  • Willingness to work a flexible schedule, including nights, weekends, and holidays

Nice To Haves

  • Pursuing a degree in Event Management, Theatre Management, Business, Sports Management, or a related field
  • Previous experience in live events, theater, or arena environments
  • Familiarity with technical theater systems (lighting, audio, staging)
  • Experience with CAD or event layout software

Responsibilities

  • Assist in coordinating all phases of events, including pre-event planning, on-site execution, and post-event settlement
  • Communicate effectively with event promoters, production teams, and internal departments
  • Support event operations by serving in roles such as Building Supervisor and/or Front of House Manager for assigned events
  • Coordinate with internal teams including operations, housekeeping, box office, catering, marketing, and technical services to ensure seamless event delivery
  • Assist in arranging external vendors and services (e.g., audio/visual, lighting, staging, equipment rentals) and ensure timely setup
  • Participate in pre- and post-event walkthroughs to evaluate facility readiness and condition
  • Supervise and support Front-of-House and Guest Services staff to ensure high standards of customer service, safety, and security
  • Provide excellent customer service to guests, clients, and internal stakeholders
  • Attend staff meetings, event briefings, and client advance calls
  • Assist with scheduling part-time event staff as needed
  • Perform event-day roles as assigned, which may include guest services, parking, or stagehand support
  • Provide administrative support for the Event Department
  • Complete additional duties as assigned
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