Event Services Assistant

ASM Global•Grand Rapids, MI

4d•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! This role is responsible for organizing, updating, and maintaining file systems, calendars, and other records for Event Services. The assistant will also provide receptionist support, cover show floor, ballroom events, and meeting space as scheduled, and operate the radio and dispatch system. They will act as a liaison to clients for basic information, support the Event Manager with day-to-day operations, and assist with fire inspections and room conversions. Additionally, the role provides support to the Sales and Event Services Department and coordinates 1 to 3 events per month.

Requirements

Ability to perform each essential duty with energy and enthusiasm.
High School diploma or G.E.D.
Two years related administrative experience
Ability to use all office equipment, computer, calculator, copy machines.
Ability to prioritize tasks and to handle multiple tasks at a time.
Good communication, problem solving and organizational skills.
Knowledge of Spreadsheet software and Word Processing software.
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

Nice To Haves

Hospitality background is preferred
Background in industry standard software systems a plus but not required.
Ability to use industry standard software systems is preferred but not required.

Responsibilities

Organizes, updates, and maintains file systems, calendars, and other records for Event Services.
Assists with site visits and tours when appropriate.
Attend weekly staff and event meetings.
Receptionist support when needed.
Show coverage for the expo floor, ballroom events, and meeting space as scheduled.
Operates radio and dispatch system in professional and courteous manner.
Liaison to clients for basic information.
Supports Event Manager with day-to-day operations.
Assists with other duties as assigned such as fire inspections and room conversions.
Provides support to Sales and Event Services Department.
Coordinates 1 to 3 events per month.