Pan American/Aggie Stadium - Event Security

Andy Frain Services•Las Cruces, NM

10h•Onsite

About The Position

This position will be event-based as needed. The role involves providing security detail as outlined in post orders, establishing working relationships with customers, local law enforcement, and fire departments. Security personnel must maintain constant awareness of surroundings, note all activity, and uphold a professional image with excellent customer service. The job also includes supervision of all employees assigned to the Security department, with full responsibility for their performance management. The role involves managing and overseeing all assigned areas to maintain a safe environment for all employees, vendors, and personnel, supporting all areas in their security needs and being an integral part of the facility's needs. Supervisors must maintain a professional image and demonstrate strong leadership skills.

Requirements

State Guard License is required.
Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers.
Must be able to meet and continue to meet requirements for specific skills, certifications, or authorizations specified for the assigned site.
Knowledge of security operations and procedures.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls.
Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
Ability to track and maintain schedule assignments.
Ability to be an effective team member.
Ability to maintain professional composure when dealing with unusual circumstances.
Courteous telephone manner.
Ability to adapt to various sites and changes in post-procedure procedures.
Ability to adapt to changes in the external environment and organization.
Ability to write routine correspondence, including logs and reports.
Good organizational skills.
Strong customer service and results orientation.
Strong interpersonal skills, with the ability to interact effectively with clients at various social levels and across diverse cultures.
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements and site-specific requirements.
Positively directing staff.
Required ability to handle multiple tasks concurrently.
Keyboarding, basic computer usage, and operating controls.
Seeing, hearing, speaking, and writing clearly to communicate with employees and clients, observe and report incidents, and direct others.
Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
Normal vision or corrected by the use of glasses and/or contacts for normal reading and viewing abilities.

Nice To Haves

CPR and First Aid Certification is a plus.

Responsibilities

Control of entrances and movement of pedestrian and vehicle traffic.
Patrol of buildings and perimeters.
Escort of material and personnel.
Inspection of security and fire exposures.
Special assignments.
Be on time and report to post in full uniform.
Maintain a professional image that includes greeting customers, visitors, and employees in a polite and friendly manner.
Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.
Monitor cameras or equipment in a continuous fashion as outlined in the post orders.
Maintain a working knowledge of all emergency policies, procedures, and regulations to be able to respond to alarms, incidents, and emergencies.
Complete Daily Activity Reports, Log Book entries, Incident Reports, and all relevant reports related to job assignment.
Make recommendations to management on better safety and loss prevention processes as identified during the daily routine.
Know about any life safety systems, fire panels, CCTV systems, computers, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for the maintenance and upkeep of equipment.
Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer/market.
Communicate daily with the Security Supervisor on any new Security Issues or changes that need to be considered or implemented.
Performs the duties of a Security Officer in accordance with post orders and company policy.
Provide lead direction at assigned client site(s); to enforce security/safety programs and ensure that post orders are followed, that established rounds are completed, and that adequate reports and logs are filed daily and weekly.
Develop and implement security procedures and compliance with facility policies and procedures and applicable state and federal laws. Maintain a working knowledge of all emergency policies, procedures, and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities, and assist as needed.
Staff is to ensure the continuous and safe operation of all elevators and access doors is critical. Maintain contact with authorized personnel/contractors who are responsible for the maintenance and upkeep of said devices.
Equipment operation will include the use of portable radios, telephones, copy and fax machines, computers, and tools. This includes making daily inspections of all vehicles assigned to the job site and noting any damage so that repairs can be handled immediately, thus maximizing the use of the units at all times.
May counsel and discipline personnel as appropriate; seek advice from company management or designated representatives as appropriate; meet personally with employees and document counseling and disciplinary actions.
Assists in the training of Security Officers and Shift Lead Officers, and reviews post orders, ensuring that Guards have competent knowledge of assignments.
Communicate with the Operations manager daily and weekly regarding account performance and Security Guard performance. Communicate daily and weekly regarding security and safety issues/changes that need to be implemented.
Assists in the submission of payroll and personnel information to the company as designated.
In conjunction with company management or designated company representatives, acts to ensure adequate security coverage of all posts.
Inspects posts as scheduled and meets with Staff to outline tasks and responsibilities. Ensure that Staff sign in and out for their scheduled shifts accurately for every shift.
Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
Carry out other duties as assigned by the Director of Security and Operations Manager.