Event Security Supervisor

Citadel Security USAColorado Springs, CO
Onsite

About The Position

Citadel Security USA is looking for a reliable and customer-focused Unarmed Security Officer to provide security services at a retail property in Colorado Springs. This position centers on maintaining a visible presence throughout the parking areas, supporting a safe shopping environment, and delivering professional service to customers, tenants, and employees. The successful candidate enjoys working outdoors, remains attentive during extended patrols, and takes pride in creating a welcoming atmosphere while protecting people and property.

Requirements

  • Valid driver's license required
  • Strong communication and customer service skills
  • Ability to work independently while remaining alert
  • Dependable attendance and punctuality
  • Professional appearance and demeanor
  • Ability to prepare accurate written reports

Nice To Haves

  • Previous experience in retail security, customer service, hospitality, or loss prevention
  • Experience conducting foot patrols in commercial environments
  • Strong observation skills and sound decision-making abilities
  • Familiarity with incident documentation and mobile reporting systems

Responsibilities

  • Conduct routine foot patrols throughout parking lots and surrounding exterior areas
  • Observe suspicious activity, unauthorized behavior, safety hazards, or property damage
  • Help deter theft, vandalism, and other unwanted activity through a visible security presence
  • Inspect designated areas and report conditions requiring attention
  • Provide courteous assistance to customers, tenants, and visitors
  • Offer directions or general information when appropriate
  • Maintain professional interactions while representing Citadel Security USA
  • Support a positive and safe experience for everyone on the property
  • Report on security concerns, accidents, or unusual activity promptly
  • Responding to incidents in accordance with post orders and company procedures
  • Notify supervisors of situations requiring additional assistance
  • Assist emergency responders when requested
  • Complete activity logs and incident reports accurately and on time
  • Record patrol findings, observations, and actions taken during the shift
  • Maintain clear communication with supervisors and client representatives
  • Follow all client instructions and company policies
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