Event Security Agent (Part-Time)
OEG Inc.•Edmonton, AB
•Onsite
About The Position
Event Security Agent (Part-Time) at Rogers Place. This role is part of the Fan Experience and Security team, focusing on providing world-class customer service to create memorable moments for fans in the Sports and Entertainment industry. The team aims to create a welcoming and exciting environment, promoting safety and adherence to policies while ensuring a positive fan experience.
Requirements
- Valid Alberta Security Services and Investigator Act License (SSIA)
- Valid ProServe and ProTech (easily attainable online)
- 50% availability; you must be available for 50% of the events scheduled at Rogers Place in a month.
Nice To Haves
- Valid Standard First Aid and CPR C is an asset
- You have experience as a security agent or are looking for an opportunity to learn.
Responsibilities
- Make all our fans feel welcome by greeting them with our signature approach.
- Enhance our fans’ experience through sharing and educating them about Rogers Place services and products.
- Promote a safe and kind environment comfortable for guests and staff.
- Ensure adherence to Rogers Place policies, procedures and code of conduct.
- Screening fans during ingress using walk-through metal detectors and hand wanding techniques, & conducting bag searches
- Patrol assigned area(s).
- Respond to emergency situations.
- Attend to guest incidents while maintaining a positive demeanor while deescalating the situation.
- Liaison with Police and Medical during incidents to ensure the safest environment for guests and staff.
- Complete incident reports and required documentation for all security incidents.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
