Event Sales Manager - New Venue Opening Central Florida

Tao Group Hospitality•FL, FL

10h•Hybrid

About The Position

The position of Event Sales Manager is responsible for maximizing the restaurant space to meet/exceed sales goals and service events. The position will solicit, negotiate, and book new and repeat business by doing outside sales calls, mailings, networking, etc., providing sales and service of clients from the time of booking to the actual events. Responsible for ensuring all events conform to the client’s desired specifications by planning and coordinating all the event’s activities. Executes and supports the operational aspects of business booked and exhibits exemplary guest service.

Requirements

High School Diploma Required or equivalent/College Degree with an emphasis in hospitality and/or equivalent combination of education and experience in a related field
Minimum of three (3) years’ experience in catering sales/banquet management in restaurant, nightclub, hotel, and/or special events
Strong knowledgeable of the practices and procedures of the food and beverage, hospitality, and catering businesses
Working knowledge of sanitation standards, health department regulations, and liquor laws
Knowledge of wine trends and characteristics
Proficient in Windows Microsoft Office, POS systems, and Oracle knowledge preferred
Ability to write, read, and verbally communicate
Must have strong problem-solving skills
Excellent written and verbal communication skills required
Ability to work under pressure and meet deadlines
Must have good positive energy throughout the day
Must be able to read the computer monitors and print legibly
Must be able to sit and/or stand for extended periods of time
Must be able to move quickly through work and set the pace in the office
Must be able to push and lift up to 75 lbs. with or without assistance
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain a high level of confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Nice To Haves

Preferred knowledge of Tripleseat, GuestBridge, OpenTable, and other relevant software

Responsibilities

Targets small groups, social, and corporate clients for the Restaurant portfolio
Respond to incoming leads with heavy emphasis on proactive solicitations and account saturation
Consult with clients to determine the objectives and requirements for events; plans and executes all events, including coordinating services, such as catering, signage, displays, special needs requirements, facilities, and event security
Handle all group details once made definite by client and branded location management including the food and beverage program, menu selections, estimated and actual food and beverage revenue and set up requirements for food and beverage functions through group departure
Proactively identifies, qualifies and solicits new business to achieve personal and company goals
Prepare and send out formal written proposals based on client’s specifications that will yield the highest rate of return on investment. Effectively handles objections and closes business
Assign group function space effectively to maximize revenue opportunities
Meet & greet clients, conduct site inspections, promote facilities and services
Ensure that all pertinent aspects of solicitation and closing are complete and documented
Maintain established customer relations and generate new relationships during event
Develop efficient event systems for events on-site or off-site, including site visits
Ensure the following items are properly maintained: TripleSeat, menus, information packets, tasting sessions, standard guest emails, terms and conditions, manager/chef briefs, costing/proposal documents, REOs, briefing sheets, function forecasting, filing, and follow-up systems. Confers with event/banquet staff to coordinate event details
Ensure all events are accurately costed and deliver profit at company-agreed margins
Service the event to ensure client satisfaction and resolution of any problems that arise
Manage the billing process for events by reviewing invoices/contracts for accuracy and approving payment; prepares department and vendor invoices and contracts
Participate in departmental meetings, Special Event Order readings, and other meetings as assigned
Assist and/or complete additional tasks as assigned