Event Sales Coordinator

Level99 Entertainment•West Hartford, CT

37d•Onsite

About The Position

Level99 is seeking a dynamic and highly motivated Event Sales Coordinator to join their team. The role involves managing event sales, supporting the sales manager, collaborating with the operations team for seamless execution, and providing exceptional customer service. The position requires proficiency in CRM software, Microsoft, Toast, Opentable, Mailchimp, and a basic understanding of food and beverage operations. Experience in high-volume events and knowledge of Tripleseat software are highly desirable. Occasional weekend work may be required.

Requirements

Minimum of two years of post-collegiate experience in event coordination, execution, and planning within restaurants, corporate meetings, or the entertainment industry.
Proficiency in CRM software and Excel.
Basic knowledge of food and beverage operations.
Excellent organizational, communication, and interpersonal skills.
Ability to work under pressure and handle multiple tasks simultaneously.
Self-motivated with a strong work ethic.
Exceptional attention to detail.
Willingness to work occasional weekends as required by event schedules.

Nice To Haves

Experience with high volume events is a plus.
Familiarity with Tripleseat software is a plus.

Responsibilities

Manage the Events & Group Sales lead line and respond to voicemails, plus segmented sourcing.
Assist the Event Sales Manager with various tasks, including site tours and regular administrative duties.
Coordinate and support all aspects of event planning and detailing, including initial inquiries, sales, logistics, and execution.
Utilize CRM software to manage client information, track event progress, and follow up on leads as requested.
Create and manage event proposals, contracts, and invoices using event booking software.
Develop and maintain strong client relationships, ensuring a high level of customer satisfaction and hospitality.
Support inbound and outbound sales up to and including email blasts, cold calls, and scheduling client meetings.
Collaborate with internal teams, including catering, food & beverage, operations, and marketing, to ensure seamless event execution.
Provide on-site event coordination and support, ensuring all client needs are met.
Maintain up-to-date knowledge of food and beverage offerings to effectively recommend menu options.
Handle multiple events simultaneously, managing time and priorities efficiently in a high-pressure environment.
Work autonomously while also being an effective team player, contributing to the overall success of the events team.
Ensure meticulous attention to detail and hospitality in all aspects of event planning and execution.
Stay informed about industry trends and competitor offerings to maintain a competitive edge, plus attending local networking events.