Bilingual Event Sales Coordinator
Bonnet Springs Park•Lakeland, FL
•Onsite
About The Position
The Event Coordinator provides support to enable the seamless operation of our groups and meetings, ensuring overall client satisfaction and repeat business. This role involves a variety of administrative and client-facing responsibilities to support the Event Manager and contribute to the success of events held at the park.
Requirements
- Pass a background check and mandatory drug test.
- Must possess a valid driver’s license and be insurable through the park’s insurance carrier.
- Ability to manage by walking around in a 168-acre park.
- Must have good people skills and be comfortable dealing with the public.
- Must be willing and able to work varied and long shifts including holidays, weekends, and events.
Nice To Haves
- Bachelor’s Degree preferred.
- At least three years’ experience in Hospitality, Business or related field.
- 3 years experience in Food & Beverage, organizing a team for optimal customer service.
- Previous Sales experience.
- Proficient Microsoft Office software and Google G-Suite.
- Professional communication skills, both verbal and written.
- Projects professional image that inspires trust and confidence.
- Enthusiastic and positive energy.
- Inspires others to achieve excellence.
- Attention to detail and ability to exceed quality standards.
- Multi-tasking ability.
- Ability to work flexible hours when needed, including nights, weekends, and holidays.
Responsibilities
- Completes administrative tasks supporting group sales efforts as assigned by the Event Manager including but not limited to: preparing sales kits, documenting prospective accounts, organizing files, preparing contracts, preparation of invoices, taking deposits and final payments, and touring the facility with potential clients.
- Assists Event Manager in completing the 30-60-90 catering forecast weekly to be reviewed with Director of Food and Beverage and VP of Revenue.
- Completes Banquet Event Orders (BEO) for clients and operational departments to communicate specific needs, contracted/agreed upon details and pricing for the event, meeting, or program.
- Attend weekly BEO meetings with relevant departments to discuss events and ensure that operational details and financial are clear to all groups.
- Provide detailed information on groups’ specific needs from arrival through departure.
- Acts as a liaison between the Park and groups, ensuring meeting space is appropriately set up and handles any special client requests and activities on or off-site.
- Communicates last minute changes of group functions to Park staff and ensures complete follow through.
- Will act as Park on-site liaison during functions as needed.
- Regularly review and evaluate the degree of customer acceptance of the individual banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment.
- Stays in touch with competitive market of similar venues and pricing locations within our market.
- Ensures all operations conform to regulations of the Alcoholic Beverage & Tobacco Commission.
- Supports all other on-premise Food and Beverage operations as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
