Event Rental Consultant

PEAK Event Services•Woburn, MA

5d•$22 - $25•Onsite

About The Position

PEAK Event Services is the premier event rental and tenting company in the Northeast. Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. Each new event brings its own brand of challenges, and we’re just the team to solve them. We’re motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stressless events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy.

Requirements

1-3 years of hospitality experience with a event rental company, caterer, food service provider, event planner, venue, or hotel.
Sales experience and hospitality degree is a plus.
Proficient with computers (Microsoft Outlook, Word, Excel, etc.).
A life long learner and someone who seeks feedback for continuous improvement.
Positive attitude and professional demeanor.
The desire to help fellow teammates grow and proudly serve our Clients.
Clear communication skills.
The willingness to become a team player and help out when needed.
Develop trust within the Sales and Operations Departments.
Honoring commitments made to customers by our sales team is critical to maintaining our industry reputation for high quality products and service.
You will be involved on a daily basis with fulfilling those commitments.

Nice To Haves

Sales experience and hospitality degree is a plus.

Responsibilities

Responsible for all sales activities from initiation through close.
Answering a high volume of calls in our call center.
Maintaining professional relationships with our Clients.
Entering and updating orders in our computer system.
Troubleshooting inventory questions.
Meeting with clients in our showroom.
Works collaboratively with other sales consultants as well as various Departments to achieve customer satisfaction, strengthen customer relationships, generate revenue and achieve long-term account management goals that are in line with company vision and values.
Hospitably answer a High volume of phone calls to assist in creating customer orders.
Be the expert in assisting customers with event order design, any order changes, and product questions.
Ability to multi-task and handle heavy call volumes.
Responsible for roughly $1-2.5M+ in revenue annually.
Proactively maintain and expand strategic house accounts.
Consult with clients to determine event details and rental needs.
Identify and manage target client prospects.
Prepare all customer quotes and follow up within 48 hours.
Utilize opportunities, leads, tasks and account notes in Salesforce.
Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions.
Participate and share experiences in weekly sales meetings.
Conduct showroom appointments and assist with showroom visitors.
Master PEAK’s order entry software including delivery, return, labor pricing and billing.
Problem solve and troubleshoot rental inventory issues.
Educate customers about all rental items available cross selling all company products.
Assist in covering weekend office schedule by working two Saturdays per month.
Assist in covering on-call once every 24 weeks (Wednesday-Wednesday).
Assist in event installation as needed.
Understand and respect the confidentiality of client and company information.
Establish yourself as a trustworthy member of the sales team.
Attend at least two industry networking events per quarter and build relationships for the future business of the company.